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# Technical Specialist

- **Company:** AGCO Corporation
- **Location:** Hesston, KS, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** CAN Bus, Databases, Salesforce.Com, Web Applications, Diagnostic Tools
- **Published:** July 16, 2026
- **Apply:** https://dejobs.org/x/x/ED6237E33F844F08A540D1640C3BEAA6/job/

## About the Role

* Associates/Bachelor's Ag Technical degree in a related agriculture field.
 * High School Diploma with 3+ years Associates degree /Bachelors Associates or equivalent experience in the following
 * 4-5 years of experience Hands on diagnostic support for Ag or heavy duty/automotive equipment experience or equivalent
 * Use of Volt Ohms Meter (VOM), CAN bus/ OBD (On-Board Diagnostics) Interface equipment to diagnose issues
 * Troubleshooting electronic, hydraulic and powertrain systems for agricultural, automotive or heavy-duty equipment

## Description

* Technical inquiries: Responsible for processing web based, video, and telephone, dealer inquiries related to AGCO machinery performance, reliability, product features & service administration in a timely manner. The Technical Service Specialist will mainly interact with dealer service managers and dealer technicians.
 * Problem investigation: Use existing tools (AGCO Tech Connect, Salesforce, Technical Publications, Phones, etc.) to research technical solutions. This can involve field and dealer investigation trips to better understand and document a machinery issue.
 * Highly technical machine issues also require working with AGCO diagnostic tools and systems. Technical Service Specialists will also work with fellow Technical Service Specialists, engineering, marketing, and other AGCO field teams to seek proper resolutions for machinery issues.
 * Technical Communication: Provide a professional response in AGCO Tech Connect (a technical information web database) and phone system that is consistent with defined standards governing content, quality and structure. Occasional responsibility to present Product Performance Review presentations and/or Service Training to AGCO dealer service personnel.
 * Standard work hours M-F 8AM-5PM, Occasional After-hours (5-7pm Sat 8-12) in season, Occasional travel, Possibility of up to 20% remote work after training period (approx. 6 months)., You will work with your wonderful AGCO colleagues in the Onsite (4 Days at Office) model from Hesston (USA Hesston)

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.


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