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# Senior IT Support Specialist

- **Company:** N&C
- **Location:** Cholet, France
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Antivirus Softwares, Software Applications, Computer Maintenance, System Center Configuration Manager
- **Published:** July 17, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=04a8fb9ab312c065

## About the Role

N&C S.p.A., with the aim of strengthening the Team, is looking for new resources with at least 3/4 years of experience as IT Support Specialist., At least 3/4 years' experience in software support (O.S. package standard);
First-level application software support and world-class support for services and infrastructure;
Skills in the use of core applications/services (How to use them) and on-site hardware maintenance;
VIP Specialist Hardware Support: testing new devices and installing, uninstalling, and managing niche products, Ability to work in a team, direct customer contact, and handle emergency situations during events;
Aptitude for problem solving;
Willingness to travel to assist customers (B driver's license).

## Description

Opening tickets for issues that need to be solved by other vendors, with verification of the solution. Alternatively, report to the ICT client for possible escalation;
Warehouse management and material receipt management and asset database management;
Antivirus management: monitoring of installations/updates via the customer's console, cleaning tasks, feedback on the machine;
Deploying and Managing Workstations Using SCCM;
Smartphone support and management;
Foreign languages required: English (B1), French (C1 or native), Italian (C1 or native).


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