> Markdown version of [/jobs/ext/1304961-noc-technician](https://www.wearedevelopers.com/jobs/ext/1304961-noc-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC technician - **Company:** Hbx Group - **Location:** Valencia, Spain - **Contract:** Permanent contract - **Skills:** Agile Methodology, Amazon Web Services, Cloud Computing, Information Technology Operations, Intrusion Detection and Prevention, Kubernetes, Information Technology - **Published:** July 17, 2026 - **Apply:** https://www.adzuna.es/contact-us.html ## About the Role + Interpersonal skills with high quality written and verbal communication + Strong analytical and conceptual skills, + Previous experience in IT Operations or similar technology functions + Technology background, + Bachelor's degree in Computer Science, or a related field. A master's degree is a plus. + Container orchestration certifications are desirable (Certified Kubernetes Administrator, etc.) + Automation related certifications are highly desirable + Cloud administration and architecture certifications are desirable (AWS Certified Solutions Architect, etc.) + IT Operation framework and Agile ways of working certifications are desirable ## Description The NOC technician is primarily dedicated to actively identifying and escalate potential incidents and irregularities within the operational environment. This includes conducting in-depth analysis of detected incidents to determine their nature, potential impact, and course of action. Moreover, it involves effectively managing and responding to incidents by implementing appropriate resolution measures, ensuring proper documentation, and communication. Compliance with established standards and protocols, coupled with the provision of comprehensive incident reports for further review and preventive action, is a critical aspect of the role. Furthermore, contributing to the ongoing enhancement of incident detection and analysis processes to improve the organization's capacity to identify and address potential risks, as well as fostering collaboration and coordination with relevant stakeholders, are essential components of this role., + Incident Detection, Identification and Escalation: Employing keen observation and operational knowledge to detect and identify potential incidents, anomalies, and irregularities within the operational environment, utilizing available monitoring and detection tools effectively and ultimately escalate to the corresponding solution team. + Comprehensive Incident Analysis: Carrying out thorough analysis and assessment of detected incidents to determine their nature, scope, and potential impact, enabling accurate decision-making and swift incident response. + Adherence to Standards and Protocols: Compliance with established operational standards, protocols, and best practices, and proactive participation in the development and enhancement of incident management procedures and guidelines of HBX Group. + Incident Reporting and Communication: Collaborating with the Major Incident Management team to provide timely and accurate incident reports, contributing to a transparent incident communication process that facilitates informed decision-making and preventive action. + Continuous Improvement and Learning: Actively contributing to the ongoing enhancement of incident detection and analysis processes to improve the organization's operational resilience and engaging in professional development and learning activities to stay abreast of evolving incident management techniques and technologies., + Reporting directly to the NOC Lead and in constant daily/weekly contact to keep alignment across the rest of the IT Operations teams and overall goals. + Interacting with other teams across technology, including Technology Platform, Architecture, Development and Product, to align on incidents management. ## Related Videos - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Instant KAI Sandboxes with vCluster: Multi-Tenant, Multi-Scheduler GPU Sharing](https://www.wearedevelopers.com/videos/100333-instant-kai-sandboxes-with-vcluster-multi-tenant-multi-scheduler-gpu-sharing) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Learning Kubernetes made easy with KubeCampus](https://www.wearedevelopers.com/magazine/348-learning-kubernetes-made-easy-with-kubecampus) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)