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# Cloud Infrastructure Operator

- **Company:** T-Systems Iberia
- **Location:** Madrid, Spain (Remote available)
- **Salary:** €80,000.0 - €150,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Cloud Computing, IPv6, Scrum Methodology, Cloud Services, Zabbix, Wikis, Network Server
- **Published:** July 17, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

Strong knowledge of compute infrastructure (HPE Servers, Lenovo Servers, DELL Servers).

 - Experience with monitoring and automation tools.
 - Proficient in network skills, including IPv6 configuration and troubleshooting.
Analytical Skills:

 - Ability to perform root cause analysis and develop effective solutions.
 - Strong troubleshooting skills to resolve complex technical issues.
Collaboration and Communication:

 - Excellent communication skills to work effectively with cross-functional teams, including first-line support, DT-ISP, FOPS, and developers.
 - Ability to articulate technical information to non-technical stakeholders.
Adaptability and Learning:

 - Willingness to stay updated with the latest industry trends and technologies.
 - Ability to quickly learn and adapt to new tools and processes.
Optional skills:
Agile Skillset:

 - Experience working in Agile environments.
 - Familiarity with Agile methodologies and practices (e.g., Scrum, Kanban).
 - Ability to contribute effectively in Agile team settings and participate in Agile ceremonies.
Mainly you will be working on the BMC of the Compute Note, connected via Jumpserver.
There will be further Tools to use:

 - Jira
 - Wiki
 - CASM (Ticketing-Tool)
 - Zabbix (Monitoring-Tool)

## Description

To ensure the stability and efficiency of DT-Technik's cloud infrastructure (BM4X), we are seeking qualified personnel. They will be responsible for 2nd-level incident and problem management, working closely with our internal first-line, onside-support DT-ISP/FOPS and the developers of compute automation. Our goal is to enhance service quality and strengthen the innovation of our cloud services.
Activity description and concrete tasks:
2nd-Level Incident Management: Handle and resolve incidents escalated from first-line support, conduct root cause analysis, and implement solutions.
Problem Management: Identify recurring issues and develop long-term solutions, collaborating with compute automation developers to enhance automation processes.
Interface Collaboration: Work closely with first-line support, DT-ISP, FOPS, and automation developers to ensure smooth operation and problem resolution.


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