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# Customer Technical Support Specialist

- **Company:** Leddy Group
- **Location:** Seabrook, NH, United States
- **Salary:** $33,280.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Outlook, Computer Literacy
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=81f9ed2779b89da4

## About the Role

If you are process-driven, mechanically inclined, and customer service-oriented, then consider this entry-level Technical Support Representative opportunity. You'll become a product expert on our client's massage chairs and communicate directly with customers and vendors to resolve issues, among other tasks. This full-time, direct-hire role offers comprehensive benefits!, * Technical aptitude required

 * Independent thinker and problem solver
 * Great communication and customer service phone skills
 * Detail-oriented, meticulous, and highly organized
 * Computer proficiency, including MS Word and Outlook

## Description

* Provide customer service phone support
 * Troubleshoot and diagnose customer issues
 * Manage and assist with field repairs via third-party contractors
 * Perform some light-duty assembly and testing
 * Manage parts inventory
 * Ensure customer satisfaction
 * Perform other related tasks and projects, as required


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