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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Technician - **Company:** Terre Haute Casino Resort - **Location:** Terre Haute, IN, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Active Directory, Software Applications, CompTIA Network+, CompTIA Security+, Cyber Security, Microsoft Office, Comptia Server+, Information Technology - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1a9c8cb29e9ce27f ## About the Role * Stellar verbal communication skills suitable for a professional and fast-paced environment. * Type 50 WPM * Advanced Knowledge of Microsoft Active Directory * Advanced Knowledge of PC Components * Advanced Knowledge of Windows Server 2016 & Up Preferred Skills * Casino Gaming Experience * Aristocrat Oasis Administration * Project Planning Regularly required to stand, walk, kneel, reach with arms and hands, bend, crawl in small spaces and have the ability to lift up to 50 pounds. During project prep and go live weeks, the schedule is subject to change to accommodate the demands of the current project, as determined by the department or project leadership. Schedules are subject to change to accommodate business needs. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE Minimum of 3 years performing day-to-day end user support in a Microsoft Windows 10 environment, or a minimum combination of 3 years of related education and work experience. Candidate must possess both verbal and written skills necessary to effectively communicate with the media, governmental officials and the public. Must be able to communicate effectively with all levels of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. Ability to compute rate, ratio and percent, and to draw and interpret graphs. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram or schedule form. LICENSES AND CERTIFICATES Must be able to maintain a license issued by the Indiana Gaming Commission At Least 1 of the following CompTIA I.T. Fundamentals CompTIA Network+ CompTIA Security+ CompTIA CySA+ CompTIA Server+ CyberSecurity (Any Professional Certification) Microsoft Office 365 Certified COMPUTER SKILLS Candidate must be experienced in Microsoft Office. ## Description Information Technology technicians support all PC users, all pc hardware, and all related applications. This position ensures all team members can access the required technology and information required for their respective job functions., The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration. * Provide stellar customer service to all team members, vendors, and guests of Terre Haute Casino Resort. * Provides 24/7 on-call support for complex and critical computer application problems and issues. * Offers support to the Information Technology staff for duties as assigned. * Performs all duties necessary to ensure high reliability of users and computer systems, as assigned. * Review and adhere to all Information Technology policies, internal controls and standard operating procedures set forth by Churchill Downs Inc. and Terre Haute Casino Resort. * Must complete a minimum of 20 hours of training quarterly in an area related to Information Technology, Casino Operations, Customer Service, Productivity, Management or Leadership, as assigned and approved by the Senior Director of Information Technology. * Regularly required to stand, walk, kneel, reach with arms and hands, bend, crawl in small spaces and have the ability to lift up to 50 pounds. * During project prep and go live weeks, the schedule is subject to change to accommodate the demands of the current project, as determined by the department or project leadership. * Schedules are subject to change to accommodate business needs. * All other duties as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [You’re a great coder? 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