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# CRM Operations Senior Specialist

- **Company:** Storio Group
- **Location:** Barcelona, Spain (Remote available)
- **Salary:** €35,000.0 - €45,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Customer Data Management
- **Published:** July 17, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Proven CRM expertise: 3+ years of experience in a CRM-focused role within a fast-paced e-commerce environment.
 + Email marketing mastery: A strong understanding of email marketing best practices, creative requirements, and current trends. Hands-on experience with ESPs is essential.
 + Data-driven mindset: Excellent analytical skills and a passion for leveraging customer data to inform campaign strategies and drive results.
 + Proactive and results-oriented: A self-starter with a "can-do" attitude, a strong work ethic, and a desire to continuously learn and improve.
 + Team player: Excellent communication and collaboration skills, with the ability to work effectively within a dynamic team environment.
 + Fluent English: Excellent written and verbal communication skills in English.
 + Technical affinity: An interest in technical projects and a willingness to collaborate with the CRM Tech team is a plus.

## Description

Storio group, Europe's leading provider of personalised photo products, is seeking a highly motivated and experienced CRM Operations Senior Specialist to join our dynamic team. As one of six CRM Operations Specialists, you'll play a crucial role in shaping and executing email campaigns for one of our brands, impacting millions of customers.
\n
Your daily adventure at Storio:

 + Own the email channel: You'll be responsible for the end-to-end execution of email campaigns, from target audience selection and content creation to scheduling, deployment, and performance analysis.
 + Drive customer engagement: You'll leverage data-driven insights to optimize campaign performance, identify opportunities for improvement, and champion strategies that foster customer loyalty and repeat business.
 + Collaborate effectively: You'll work closely with CRM colleagues, the CRM Tech team, and commercial stakeholders to ensure seamless campaign execution and alignment with business objectives.
 + Be a data expert: You'll monitor key metrics, own quarterly forecasting, and provide insightful reporting on email channel performance and the health of our mailable base.
 + Embrace innovation: You'll actively participate in developing and implementing a test-and-learn strategy to optimise email effectiveness and explore new ways to grow our audience.
 + Champion efficiency: You'll identify opportunities to streamline operational processes and contribute to projects that enhance the team's overall efficiency., If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.
Sponsorship
We aren't able to offer sponsorship for this role so please only apply if you have the Right to Work without the need for sponsorship
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