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# Technical Support Advisor

- **Company:** Grow-talent.com España
- **Location:** Barcelona, Spain
- **Salary:** €20,000.0 - €26,000.0
- **Contract:** Permanent contract
- **Skills:** 3d Models, 3D Printing, Knowledge Management
- **Published:** July 17, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Proficiency in German (native or advanced) and English.
 + A strong technical background, ideally a bachelor's degree in Mechanical, Industrial, or Electrical Engineering, or equivalent.
 + Ability to thrive in a multicultural, multilingual environment.
 + Exceptional organizational skills and the ability to prioritize tasks effectively.
Preferred Experience:

 + Customer-facing roles such as remote or on-site support.
 + Knowledge of Graphics Arts products and related technologies.
 + Proficiency in reading and following electrical/electronic diagrams.
 + Experience with Additive Manufacturing technologies, 3D modeling software (e.g., Magics, NetFabb), and 3D printing workflows.

## Description

Are you ready for your next big challenge? Join a global leader in technology and services, empowering renowned brands to excel in more than 70 countries. Our cutting-edge solutions help everyday brands thrive.
As a Technical Support Advisor in Barcelona (on-site), you'll become part of a dynamic team driving innovation across tech, finance, travel, fashion, healthcare, and more. This is your role if you seek growth, inspiration, and impact!
Grow Your Career with Us:
We provide top-tier training, advanced tools, and ongoing support to help you thrive. With significant career growth opportunities, approximately 80% of our leaders have risen. Explore our FREE Learning and Leadership Development programs to shape the career you've always envisioned., As a Technical Support Advisor, your duties will include:

 + Resolving hardware, software, and application issues remotely for customers.
 + Initiating on-site support when remote fixes are not possible.
 + Keeping customers updated on their case status.
 + Documenting case histories and interactions in our CRM for seamless handovers and reporting.
 + Contributing to our Knowledge Management System (KMS) by sharing insights with the team.
 + Assisting Care Center Agents and customers with product specifications, maintenance routines, and technical guidance.
 + Providing support to Field Service Engineers during on-site troubleshooting when needed.
What Were Looking For:
We welcome candidates from diverse backgrounds who are driven by curiosity and a passion for learning. Your ability to deliver exceptional customer experiences aligns perfectly with our mission.


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