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# Technical Support Advisor

- **Company:** La Coruña
- **Location:** A Coruña, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Cloud Computing, Microsoft Lync Servers, Office Suite, Productivity Software, Microsoft SharePoint, Microsoft Onedrive
- **Published:** July 17, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Native or fluent-level proficiency in English, plus working knowledge of at least one of the following languages: Italian, Polish, Spanish, or Portuguese (C1).
 + Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.g., Office suite, Outlook, OneDrive, Exchange, SharePoint, Lync Server), or Windows operating systems.
 + Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.
 + Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.

## Description

+ Communicate effectively with customers, providing clear and professional support.
 + Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
 + Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
 + Apply logical and critical thinking to analyze problems and identify effective solutions.
 + Collaborate with internal teams to escalate and resolve complex technical issues when needed.


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