> Markdown version of [/jobs/ext/1309151-senior-it-consultant-multi-account-support](https://www.wearedevelopers.com/jobs/ext/1309151-senior-it-consultant-multi-account-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Consultant, Multi-Account Support - **Company:** The Job Network - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $95,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, JIRA, Software as a Service, Identity and Access Management, Microsoft OneNote, Azure Active Directory, Security Assertion Markup Language (SAML), Computer Networking Systems, Okta, Office365, Microsoft InTune, Information Technology, Slack, SAP MDG, Casper Suite, Gsuite - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=30becd1a29679e3b ## About the Role * Bachelor's degree in a computing related discipline * 8+ years of experience in an IT focused role * Expert experience with Mac OS and Windows * Strong networking background * Advanced IT Certification (Network+, Security+, etc) * Experience with core Cloud SaaS tools management (Google Workspace, Slack, Zoom, 1Password, MS O365, Notion, and JIRA) * Experience with Azure Active Directory, SSO, & SAML * Experience with identifying the root cause of faults or problems and resolving the root issue * Experience with compliance requirements and best practices (SOC2, HIPAA, etc) * Customer-service oriented with strong communication skills * Passion for IT as well as building relationships * Curious, self-starter, collaborative, and adaptable in an ever-changing field, * Are you comfortable with the compensation range? * Are you currently located near San Francisco and can commute to the office? (We are unable to offer relocation at this time.) * Have you configured SSO, SAML integrations, or provisioning workflows? * Which environment are you most comfortable in: MacOS or Windows? * Have you worked in a Managed Service Provider (MSP) or multi-account IT environment? * Which SaaS tools do you have the most hands-on experience with? (e.g. Google Workspace, M365, Slack, Zoom, etc) * What types of technical issues have you resolved as the final escalation point for your team? * Which MDM tools do you have the most hands-on experience with? (e.g. Intune, Jamf, Kandji, etc) * Which IAM tools do you have the most hands-on experience with? (e.g. Okta, JumpCloud, Entra ID, etc) ## Description As a Senior IT Consultant, you will be the main technical resource for your team. Managing associate techs, handling escalations, and being point on our biggest accounts. This may include providing technical support to employees. Whether it's crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you're ready for whatever the day brings. You'll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and offboarding. You'll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships. As a Senior on the IT staff, you will be responsible for delivering appropriate resolution assistance for escalations. What You'll Do: * Configure and support Mac OS, Windows, and other various environments * Manage and support identity platforms that govern application access such as Okta and Google Workspace * Assisting with Network projects/deployments/build-outs (design + configuration) * Helping standardize and implement best networking practices across client stack * Administrating a variety of SaaS applications * Developing and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements * Help build and maintain the IT infrastructure for various clientele based on their needs * Configure automations and tooling especially as it relates to on-boarding and off-boarding flows * Provide a high touch customer service experience to clients * Act as one of the main technical escalation points for your fellow technicians and professional services team * Help execute on IT Projects/Initiatives (Network Rack + Stacks, MDM deployment, etc) * Perform ad-hoc duties as necessary ## Related Videos - [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)