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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Part-Time IT Helpdesk Technician - **Company:** Tulsa Technology Center - **Location:** Tulsa, OK, United States - **Experience:** Experienced - **Salary:** $37,440.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Desktop Computing, Microprocessors, Network Troubleshooting, Office Suite, Software Deployment, Web Applications, Information Technology, Network Support - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=73c560ccce01a21c ## About the Role * This position requires a minimum of two years related experience with substantial knowledge of information technology, networks, and operating systems * State issued driver's license. * Bilingual is a plus Education: High School diploma and equivalent work experience, Regular Requirements: Stand for extended periods; sit for extended periods; twist at the neck and trunk; bend at the waist; stoop, kneel, crouch; lift/move up to 20 pounds; handle objects and tools with hands; repetitive use of fingers and hands. Occasional Requirements: Reach with hands and arms overhead, above shoulder and horizontally; lift/move up to 40 pounds. Must be able to travel or work extended hours, as needed. Visual Requirements: Close, color, peripheral, depth perception, ability to adjust focus. ## Description Ensure availability and reliability of operating systems, applications and hardware for the students and staff of Tulsa Tech by diagnosing computer software, hardware, network and physical networks; repairing or replacing components as is appropriate., * Provide support of the operating system, productivity suite, and various applications; research software problems and install new components as required. * Research, troubleshoot and resolve onsite or remotely, hardware and software problems involving monitors, CPUs, input devices; including installation of new computers. * Provide Level One network support by installing, maintaining, and troubleshooting network printers; deploying network applications to desktop computers, and troubleshooting the use of other network resources, such as internet and network issues on client computers. * Provide Level One telephony support by troubleshooting IP based phones, basic user inquiries and customer concerns. * Provide Audio/Video (A/V) support by installing, maintaining, and troubleshooting all aspects of A/V components and equipment. * Answer the user's helpdesk phone, voicemail and e-mail; investigating issues and problems, providing resolution and assistance for users; constantly striving to improve customer service * Oversee installation projects for computers and printers; including the yearly replacement cycle of computers. * Research new technology applications and recommend improvements for issues that affect the District's network and systems. * Provide onsite resolution for minor repair problems with printers, printer components, cables, and printer software. * Provide basic end-user training for various productivity suite and District standard applications. * Perform application delivery via the District's networked software deployment system (SMS). * Manage projects assigned; both internal to department and external involving TTC infrastructure; provide project updates, and reports to stakeholders. * Perform all other duties as may be assigned by management from time to time. ## Related Videos - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [On developing smartphones on wheels](https://www.wearedevelopers.com/videos/258-on-developing-smartphones-on-wheels) - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Navigating Growth, Scaling Challenges, and Office Expansions with David Singleton, CTO at Stripe](https://www.wearedevelopers.com/videos/100362-navigating-growth-scaling-challenges-and-office-expansions-with-david-singleton-cto-at-stripe) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)