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# Ecommerce Specialist

- **Company:** HAIX North America, Inc.
- **Location:** Lexington, KY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), PHP (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Cascading Style Sheets (CSS), Privacy Controls, Backend, Web Technologies, Front End Software Development, Shopware
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f07f3b049d48154a

## About the Role

* 3+ years of experience in e-commerce with a strong technical focus
 * Hands-on experience with Shopware (preferred) or comparable eCommerce systems
 * Strong understanding of:
 + Web technologies (HTML, CSS, JavaScript, PHP)
 + APIs, interfaces, and system integrations
 + Experience working with external agencies (requirements, testing, deployment, approvals)
 + Strong analytical and logical thinking skills, with the ability to quickly understand complex systems
 + Structured, proactive, and solution-oriented working style with high ownership
 + Ability to communicate technical concepts clearly to non-technical stakeholders
 + Experience in cross-functional collaboration
 + Able to incorporate AI changes to benefit e-Commerce situations
 * Experience with international e-commerce setups
 * Knowledge of conversion rate optimization (CRO), UX, or tracking tools
 * Experience working in distributed/global teams

## Description

We are looking for a technically skilled e-Commerce Specialist to take ownership of our North American e-Commerce site using Shopware, and the digital commerce operations.
In this role, you will act as the key interface between our North American business and the German headquarters, ensuring that all technical processes, system logics, and integrations run smoothly and are continuously improved.
You will combine hands-on execution with strong technical understanding to optimize performance, scalability, and user experience across our digital ecosystem.

THE JOB

 * Own and manage the technical operations of our Shopware-based North American online store
 * Act as the first point of contact (first-level support) for internal teams regarding technical questions, processes, and system logic
 * Coordinate technical development with internal stakeholders (US & Germany) and external agencies
 * Act as the key interface between the North America website and the German e-commerce/tech team
 * Test and validate new functionalities, plugins, and updates before deployment
 * Analyze, maintain, and continuously optimize frontend and backend shop processes
 * Monitor and improve UX, privacy standards, conversion rates, and checkout processes
 * Manage and optimize online sales channels (online store, marketplaces, performance channels)
 * Identify technical bottlenecks and develop scalable solutions to improve system stability and performance
 * Translate technical topics into clear, business-friendly communication for non-technical stakeholders
 * Collaborate cross-functionally with marketing, sales, operations, and international teams


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