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# Exchange Online Support Engineer

- **Company:** LTM Inc
- **Location:** Bellevue, WA, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $65,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Active Directory, Microsoft Outlook, Identity and Access Management, Microsoft Office, Microsoft SharePoint, Cloud Platform System
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b83596da1b0b47d2

## About the Role

* Exchange Online (EXO)
 * Mail Flow Troubleshooting
 * Office 365 Administration
 * Outlook Troubleshooting
 * Active Directory
 * Security & Compliance
 * Retention Policies
 * Office 365 Migration
 * Licensing
 * Exchange 2010/2013/2016
 * Basic SharePoint Online and Teams knowledge, * 2-3 years of technical support experience., This role is for a Federal Engagement and candidates applying should have a valid US passport

## Description

We are seeking a Support Engineer with experience in messaging and cloud-based productivity platforms. The ideal candidate will be responsible for troubleshooting complex technical issues, supporting end users, and ensuring timely resolution of incidents., * Troubleshoot and resolve Exchange Online and mail flow issues.

 * Support cloud platform administration, migration, and licensing activities.
 * Investigate Outlook client and connectivity issues.
 * Support security, compliance, and retention-related requests.
 * Work with identity and access management technologies.
 * Maintain documentation and provide ticket updates.
 * Conduct knowledge transfer sessions and daily ticket reviews.
 * Collaborate with cross-functional teams on issue resolution.


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