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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Computer Support Specialist - **Company:** Knox Nursery, Inc. - **Location:** Winter Garden, FL, United States - **Experience:** Experienced - **Salary:** $41,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Active Directory, Microsoft Outlook, CompTIA Network+, Databases, Crystal Reports (Reporting Software), Database Schema, Desktop Computing, Networking Hardware, Microsoft Office, Networking Cables, Server Administration, Devexpress, Computer Equipment, User Administration - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b0e2e793ac2ce260 ## About the Role * CompTIA A+ Certification with 1+ year of work experience *or* (without A+ Cert) 3+ years of work experience directly supporting hardware, software, and end-users. * Experience using and supporting Microsoft Office 365 (especially Word, Excel (highly proficient), and Outlook) and willingness to learn other software that will need to be supported. * Good interpersonal skills and ability to explain technical issues to non-technical users. * Self-driven, organized, and able to prioritize multiple projects. * Must be able to follow-through and complete responsibilities without active supervision. * Flexibility to a changing operating and service environment. * Ability to perform work in an open work area which can be filled with background noise or distraction. * Be able to climb a ladder, be able to install low voltage wiring/Cat 5/Cat 6, replace/install cameras etc. * High school diploma or GED. * Excellent verbal and written English communication skills. Being bilingual English/Spanish is a plus but not required. Additional Skills and Work Experience Desired: * CompTIA Network+ Certificate or experience working with network hardware and terminating network wiring. * Associate Degree or Vocational/Technical Training in the IT Field. * 3+ years of work experience directly supporting computer hardware, software, and end-users. * Aptitude with power tools and other mechanical work (e.g. building and mounting IT equipment to enclosures and stands) * Knowledge of SQL Databases, queries, database structure, and relationships. Experience building data queries and reports using Excel, Crystal Reports, DevExpress, or other report writers. * Industrial Label Printer experience along with building label layouts in BarTender or alike., * High school or equivalent (Preferred) ## Description * Supports, troubleshoots, maintains, and upgrades Intel-based company computers, laser and thermal printers, networking equipment, and related technology hardware and software. * Also includes Active Directory support tasks, such as user account management, password resets, and some server management. * Set up new users, deploy workstations, put company email on employee's mobile devices. * Documents all changes and service activities. * May work on special projects as time permits. * Meets expectations for attendance and punctuality. * Must be able to work in diverse environments. Most of daily activities are in the office but when support is needed, it is in a greenhouse/warehouse environment (hot, dirty/dusty etc.) ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Mastering Modern Architecture - Oliver Sturm](https://www.wearedevelopers.com/videos/1827-mastering-modern-architecture-oliver-sturm) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)