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# Field IT Support Technician

- **Company:** AllSTEM Connections
- **Location:** Houston, TX, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Networking Hardware, Microsoft Office, Software Engineering, Information Technology
- **Published:** July 17, 2026
- **Apply:** https://www.dice.com/job-detail/63115b0a-25b6-4052-b4c0-e3429fbde559

## About the Role

We are seeking a dedicated Field IT Support Technician to join our team, providing essential, hands-on support for IT infrastructure. This role is perfect for a professional with 2-5 years of experience who enjoys troubleshooting, technical mobility, and ensuring seamless operations in diverse, fast-paced environments including office spaces and airport facilities.

If you are a proactive problem-solver who enjoys variety in your daily routine and excels at providing top-tier service, we want to hear from you., * Experience: 2-5 years of relevant IT technical support experience.

 * Certifications: CompTIA A+ Certification is highly preferred.
 * Technical Proficiencies:
 + Strong knowledge of Windows workstation environments.
 + Foundational understanding of Network and Server systems.
 + Proficiency in MS Office and Outlook applications.
 * Communication: Exceptional verbal and written communication skills are essential to success in this role.
 * Logistics: Ability to travel to various local sites (mostly same-day, with rare overnight travel) and comfort with a flexible, on-call schedule.
 * Compliance:
 + Due to the nature of the locations supported, candidates must be able to pass an extensive, rigorous background check and drug screen. (Sponsorship is not available).

Preferred Qualifications

 * Previous experience supporting airline or transportation infrastructure is a plus.
 * Demonstrated ability to apply technical processes to complex business requirements.

## Description

* Infrastructure Support: Manage implementation, maintenance, and repair for desktop devices, peripherals, telephone systems, network devices, and specialized industry-specific equipment.
 * Operational Mobility (IMAC): Execute physical installs, moves, adds, and changes for IT infrastructure devices, including workstations, network hardware, and peripheral systems.
 * Technical Troubleshooting: Diagnose and resolve hardware and software issues for Windows-based workstations and associated platforms.
 * Service Delivery: Maintain clear and effective communication with end-users to ensure all technical needs are met with precision and professional urgency.
 * Flexibility: Adapt to a dynamic schedule that includes some travel to nearby sites, weekend shifts, and after-hours availability as needed for project success.


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