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# Utilities Industry Consultant/CIS transformation

- **Company:** Accenture
- **Location:** Miami, FL, United States
- **Experience:** Experienced
- **Salary:** $68,000.0 - $205,800.0
- **Contract:** Permanent contract
- **Skills:** Oracle Databases, SAP (Applications)
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e6c18e2b26374364

## About the Role

* Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery
 * Minimum of 2 years of functional experience with either an SAP or Oracle platform.
 * Expertise in Meter to Cash operations, functions, and technologies.
 * Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
 * Bachelor's degree or equivalent work experience.
 * Ability to travel as needed.

Bonus Points If:

 * You have at least 2 years of experience in an advisory or consulting role

Professional Skill Requirements:

 * You improvise and adapt to lead clients and teams through change and ambiguity
 * You've gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property

## Description

* Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
 * Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
 * Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
 * Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
 * Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture's Utilities practice in sales pursuits.
 * Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
 * Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work


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