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# Manager of Information Technology

- **Company:** Northwest Center
- **Location:** Seattle, WA, United States
- **Experience:** Expert
- **Salary:** $130,000.0 - $170,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Data Loss, IT Management, Information Technology Operations, Microsoft Software, Microsoft InTune, Information Technology
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=046f0ce6104fedeb

## About the Role

* Bachelor's degree in computer science or related field, or equivalent work experience.
 * 5+ years of IT leadership experience with direct ownership of core corporate systems and IT operations in a multi-site environment
 * 5+ Years of experience providing IT support for an organization using the Microsoft Technology stack, including Azure, 365, Teams, Power, Entra ID, Intune, Defender, Purview, Sentinel, Secure Service Edge, etc.
 * Experience leading IT projects/initiatives from idea to completion
 * Experience in nonprofit, education, healthcare, or social enterprise environments preferred.
 * Familiarity with compliance frameworks such as HIPAA, SOC 2, or related standards preferred.
 * Experience supporting distributed or hybrid workforces preferred.
 * An understanding of accessibility and inclusive technology practices is preferred.
 * Demonstrated forward-thinking, hands-on leader who takes ownership and drives outcomes
 * Strong analytical, organizational, and communication skills

## Description

* Manage a team supporting multiple locations with a variety of corporate IT operations disciplines, including service desk, infrastructure, networking, identity and endpoint management
 * Establish and maintain clear IT standards, procedures, and documentation, including SOPs and knowledge base articles, so that work is consistent and repeatable
 * Lead continuous improvement through policies, standardization, and processes enhancing service delivery and availability
 * Manage Hardware, software, and system inventory, including purchasing, maintenance, and vendor negotiation and coordination
 * Monitor IT systems for issues or risks and take action to prevent disruptions or data loss
 * Maintain secure and compliant technology environment aligned with company standards and best practices
 * Evaluate new or existing technology tools and make practical recommendations to improve reliability and efficiency
 * Lead and support the IT team, including hiring, training, performance feedback, and day-to-day work direction
 * Collaborate with stakeholders to determine business and systems requirements to recommend/deliver IT solutions
 * Collaborate with leadership to support budgeting, planning, and execution of technology initiatives
 * Create and track service metrics, including SLAs, uptime, response times, reliability, and operational health
 * Manage vendor relationships, ensuring optimal performance of outsourced IT services and solutions


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