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# Systems Coordinator

- **Company:** Dhl Express (usa), Inc.
- **Location:** Mooresville, IN, United States
- **Experience:** Starter
- **Salary:** $46,696.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, SQL Databases, Backup and Restore, Warehouse Management Systems, Computer Equipment, Operational Systems
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e4be36ea91365168

## About the Role

Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.

A minimum of (1) one year's experience in the following:

 * Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
 * Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
 * 1-2 years Report Writing experience.
 * SQL experience would be required.
 * Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
 * Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
 * Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
 * First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.
 * This is NOT a traditional helpdesk or ticket/incident support position., * High School Diploma or Equivalent
 * 1-2 years of WMS experience
 * Proficient in report writing 1 to 2 years experience

## Description

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software., * Responsible for operational system integrity, including setup and control.

 * Facilitate site(s) Warehouse Management System with proficiency.
 * Assist management with facility layout and design to efficiently utilize the WMS.
 * Project development and implementation.
 * Monitor WMS for inventory management control.
 * Interface with operation staffs to maximize system efficiencies.
 * Develop, implement, and monitor sites performance systemically.
 * Analyze system discrepancies; generation of reports as necessary.
 * May write crystal programs as required to facilitate the success of the total network.
 * Interface with customer host representative to identify and resolve issues systemically.
 * Diagnose complex end user device issues, recommend and document process for resolutions.
 * Develop and maintain training materials and guides to using the system.


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