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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations & Business Systems Manager - **Company:** Nortek - **Location:** Dyersburg, TN, United States - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Microsoft Azure, Business Systems, Cloud Computing, Data Centers, Information Technology Operations, Microsoft Office, Software Engineering, Information Technology, Syteline, Infor, Network Server, User Administration - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3500506951907455 ## About the Role * Experience managing day-to-day IT operations * Familiarity with ERP systems, preferably Infor SyteLine * Experience acting as a liaison between business and technical teams * Experience with IT project coordination or business systems analysis Preferred Qualifications * Experience in manufacturing or factory IT environments * Background in procurement, license management, and vendor coordination * Familiarity with Microsoft 365, Azure, and Azure DevOps ## Description The IT Operations & Business Systems Manager owns the day-to-day operational management of Information Technology for Nortek Data Center Cooling. This role ensures that operational needs are translated into clear requirements, vendors are managed effectively, renewals and purchases are tracked, and projects move forward without friction. While core server and infrastructure engineering is handled by a centralized infrastructure team, this role is accountable for handing off infrastructure work, coordinating execution, tracking progress, and driving completion. The environment is fast-moving, growth-oriented, and low-bureaucracy, requiring comfort with decision-making, prioritization, and execution., IT Operations & Administration * Own day-to-day IT operations across manufacturing, warehouse, and office locations * Function as the IT clearinghouse-prioritizing requests, determining ownership, and ensuring the right teams are engaged. * Ensure IT processes support a fast-growing manufacturing business Procurement, Purchasing & Renewals * Generate and track purchase orders for IT hardware, software, and services * Maintain accurate records of licenses, subscriptions, renewals, and support agreements * Proactively manage renewals to prevent lapses and identify cost savings * Coordinate with Purchasing and Accounting to verify IT invoices Vendor & Partner Management * Own vendor and reseller relationships for IT software, hardware, and services * Manage support escalations and ensure vendors meet SLAs * Negotiate renewals, pricing, and support terms when appropriate Project Coordination & Delivery * Act as the IT project coordinator and business owner for initiatives * Translate business needs into clear technical requirements * Track milestones and aggressively follow up to ensure completion * Communicate timelines, risks, and blockers clearly ERP & Business Systems Support * Serve as backup administrator for Infor SyteLine * Support user management, access, configuration, and troubleshooting * Perform light business analysis and process improvement Cloud & Application Collaboration * Interface with centralized teams managing Azure, servers, and infrastructure * Maintain working familiarity with Azure services and Azure DevOps * Coordinate across DEV, TEST, and PROD environments ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [How Your Bundle Size Affects The Climate](https://www.wearedevelopers.com/videos/308-how-your-bundle-size-affects-the-climate) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? 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