> Markdown version of [/jobs/ext/1311832-it-support-specialist-part-time](https://www.wearedevelopers.com/jobs/ext/1311832-it-support-specialist-part-time). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist (Part-Time) - **Company:** Nations Best - **Location:** Dallas, TX, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, Information Systems, Networking Basics, Azure Active Directory, Retail Software, Internet Protocol Telephony, Office365, Software Troubleshooting, Computer Equipment, Information Technology - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a83c9b81ad64e3a5 ## About the Role * Coursework or experience in Information Technology, Computer Science, Information Systems, or a related field * Previous experience in a help desk, technical support, retail technology, or customer service role is a plus, * Basic understanding of Windows operating systems and computer hardware * Familiarity with Microsoft 365 applications, including Outlook, Excel, Word, and Teams * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Strong organizational skills with attention to detail * Ability to manage multiple priorities in a fast-paced environment * Positive attitude with a willingness to learn new technologies * Dependable, self-motivated, and customer-focused * Ability to work independently while collaborating effectively with the IT team Physical Requirements * Ability to lift and move computer equipment weighing up to 30 pounds * Ability to sit, stand, bend, and move throughout an office environment * Ability to use a computer for extended periods, * Windows 11 * Microsoft 365 * Entra ID (Azure Active Directory) * Basic networking concepts * Mobile device support * CompTIA A+, Network+, or similar certifications ## Description * Hands-on experience supporting a growing multi-state organization * Exposure to a wide variety of technologies and systems * Mentorship from experienced IT professionals * A collaborative, team-oriented environment * Flexible scheduling that can accommodate school or other commitments * Opportunities for future growth within the organization What You'll Do As a Part-Time IT Support Specialist, you'll provide day-to-day technical support to our corporate office and retail locations by: * Responding to basic help desk tickets and technology support requests * Troubleshooting computer hardware, software, printers, and peripheral devices * Assisting with the deployment, setup, and configuration of desktops, laptops, and mobile devices * Supporting VoIP phone systems, cellular devices, and RF scanners * Imaging and preparing computers for new associates * Maintaining accurate IT asset inventory and equipment records * Assisting with technology upgrades and special IT projects * Documenting solutions and maintaining technical documentation * Providing outstanding customer service while communicating effectively with users across the organization * Performing other duties as assigned, This is more than a traditional help desk position. You'll gain experience supporting a growing organization with locations across the country, working with a variety of technologies while developing skills that will prepare you for future careers in IT. Whether you're currently pursuing a degree, recently graduated, changing careers, or simply looking to grow your technical experience, we'd love to hear from you. ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)