> Markdown version of [/jobs/ext/1313516-analyst-customer-solutions](https://www.wearedevelopers.com/jobs/ext/1313516-analyst-customer-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Analyst - Customer Solutions

- **Company:** Ally Financial Inc.
- **Location:** Jacksonville, FL, United States (Remote available)
- **Salary:** $55,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Data Mining, Python (Programming Language), Microsoft PowerPoint, SQL Databases, Macros, Vba Programming Language
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1cd74963183bb0e3

## About the Role

* 1+ years of experience
 * High school Diploma or GED equivalent, * 1+ years of experience preferred.
 * Bachelor's Degree in Finance, Accounting, Mathematics, Economics, or equivalent is preferred.
 * 1 + years of experience with SQL, Python & Nucleus.
 * Auto Finance domain preferred.
 * Applies basic concepts, logic, methods and analysis.
 * Understands core analysis principles.
 * Change management capabilities.
 * Exposure to project management skills and ability to effectively prioritize tasks.
 * Proficient public speaking and presentation skills (using PowerPoint as needed).
 * Strong analytical and problem solving skills.
 * General understanding of data mining.
 * Strong oral and written communication skills.
 * Business partnering skills, including good interpersonal skills with ability to work well horizontally and vertically within organization.
 * Ability to work well in a team environment.
 * Exhibit a strong work ethic and high degree of self-motivation.
 * Strong analytical and problem solving skills.
 * Is optimistic, embraces possibilities, supportive and motivating.
 * Recognizes change as creating opportunities.
 * General knowledge of MS Excel including functions, VBA/macros.
 * Hybrid role: In-office (Tuesday - Thursday)

## Description

The Analyst will drive business capabilities, results and Ally strategic imperatives by: Producing reports accurately and timely to support operational performance Delivering ad-hoc data when promised to support operational/business needs Analyzing data to produce actionable recommendations to stakeholders to improve business processes Supporting and/or leading projects to improve shareholder value Proactively identifying, assessing, and managing risk Providing thought leadership and recommending potential solutions/improvements to business leaders Driving individual and team development., * Monitor business performance to identify and help correct performance problems and provide feedback regarding areas requiring attention.

 * Assists in development/reviews of project plans, assists in efforts to execute on project timelines.
 * Support the development of presentation to communicate information to business leaders.
 * Apply sound control processes into daily processes to effectively identify, assess and manage risk.
 * Maintain code logic to pull, sanitize, aggregate, conform, and produce operational and portfolio-level reports accurately.
 * Work collaboratively with matrix - vendor partners to ensure alignment with strategic imperatives.
 * Miscellaneous duties as assigned.


## Related Videos

- [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data)
- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [Anomaly Detection - Using unsupervised Machine Learning for detecting anomalies in customer base](https://www.wearedevelopers.com/videos/6-anomaly-detection-using-unsupervised-machine-learning-for-detecting-anomalies-in-customer-base)
- [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros)
- [How to achieve web automation with UiPath](https://www.wearedevelopers.com/videos/310-how-to-achieve-web-automation-with-uipath)
- [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany)
- [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland)
- [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria)
- [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)