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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** TROLLY DOLLY TRAVEL AGENCY, LLC - **Location:** Cornersville, TN, United States - **Salary:** $60,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Software, Cyber Security, Computer Literacy, System Configuration, Desktop Computing, Monitoring of Systems, Networking Hardware, Internetworking, Mobile Application Software, Tablet Computers, Information Technology, Network Server - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=49b1fa009611373c ## About the Role * Previous experience in IT support, systems administration, technology operations, or a related role. * Experience supporting point-of-sale hardware and software in a retail, restaurant, hospitality, or similar operating environment. * Strong working knowledge of computers, mobile devices, printers, networks, servers, wiring, and general IT infrastructure. * Experience with digital signage, camera systems, and audio systems. * Strong troubleshooting skills and the ability to remain calm and effective during urgent system issues. * Excellent communication, organization, and customer-service skills. * Ability to manage multiple priorities and work independently in a fast-paced environment. * Willingness to provide hands-on support throughout the property and respond to operational needs as they arise. * Ability to coordinate effectively with employees, leadership, vendors, and third-party technology providers., * Experience supporting multi-department retail, restaurant, travel center, entertainment, or hospitality operations. * Familiarity with artificial intelligence tools and practical business applications. * Experience using AI, automation, or emerging technology to create innovative solutions and improve operational efficiency. * Experience assisting with new store openings, system implementations, or technology buildouts. * Relevant technical certifications or formal education in information technology, computer systems, networking, or a related field. ## Description Dolly's Tennessean Travel Stop is seeking a hands-on, solutions-oriented IT Manager to oversee the technology systems that support our day-to-day operations. This individual will be responsible for maintaining all on-site hardware, software, networks, digital signage, security systems, and audio systems while providing responsive technical support to employees across the business. The ideal candidate is equally comfortable troubleshooting a printer, configuring a point-of-sale terminal, managing server room infrastructure, and helping an employee install a required mobile application. This role requires someone who is proactive, patient, organized, and able to identify and resolve issues quickly in a fast-paced, customer-facing environment. Key ResponsibilitiesTechnology Operations and Infrastructure * Oversee, maintain, and troubleshoot all on-site hardware, software, devices, and technology systems. * Manage computers, tablets, printers, scanners, handheld devices, phones, and other operational equipment. * Maintain server rooms, network equipment, cabling, wiring, internet connectivity, and related infrastructure. * Monitor system performance and proactively address potential disruptions or equipment failures. * Coordinate with outside vendors and service providers when additional technical support is required. * Maintain accurate records of technology assets, licenses, warranties, passwords, configurations, and service agreements. Point-of-Sale Systems * Support and maintain point-of-sale hardware and software across retail, food and beverage, and other customer-facing areas. * Troubleshoot registers, payment terminals, printers, scanners, kitchen equipment integrations, and handheld devices. * Assist with system updates, installations, configurations, and new technology rollouts. * Work closely with operational teams and POS vendors to resolve issues quickly and minimize downtime. Digital Signage, Audio, and Security Systems * Manage all digital signage throughout the building, including screens, media players, software, scheduling, and content deployment. * Ensure signage is functioning properly and displaying accurate, current content. * Support and maintain camera and video surveillance systems. * Oversee audio systems, speakers, microphones, music systems, and related equipment. * Troubleshoot system connectivity, equipment failures, and integration issues. Employee Technology Support * Serve as the primary point of contact for employee technology questions and issues. * Provide hands-on support for problems ranging from printer and device troubleshooting to software access and mobile application setup. * Assist with employee onboarding and offboarding, including account creation, permissions, devices, and system access. * Train employees on technology systems, applications, cybersecurity practices, and basic troubleshooting. * Communicate technical information clearly and patiently to employees with varying levels of technical experience. Security and Process Improvement * Help protect company systems, devices, networks, and information through appropriate cybersecurity practices. * Manage user access, passwords, permissions, backups, updates, and security controls. * Identify opportunities to improve efficiency, reliability, and the employee and customer experience through technology. * Develop basic procedures and documentation for common systems and recurring technology issues. * Support technology planning for future locations, expansions, and new operational initiatives. ## Related Videos - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)