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# Desktop Support Technician

- **Company:** Idealforce
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Virtual Private Networks (VPN), Office365
- **Published:** July 17, 2026
- **Apply:** https://www.dice.com/job-detail/51ba9aca-7538-4353-af3b-d9d233a516db

## About the Role

5+ years desktop support experience

 - MAC experience is a requirement.

Duties routinely performed by this position include:

 - Computer workstation installation, imaging, and repair; account creation and management
 - Providing Tier 1 and 2 user support and troubleshooting

The Desktop Tech is expected to become proficient in the support and installation of both MAC OS and Microsoft Office 365 applications, VPN software, and any other applications.

## Description

Desktop Support Specialist is to provide day-to-day support for Windows and MAC computer workstation hardware and software.


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