> Markdown version of [/jobs/ext/1314830-salon-technology-support-specialist](https://www.wearedevelopers.com/jobs/ext/1314830-salon-technology-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Salon Technology Support Specialist

- **Company:** Narrative Inc
- **Location:** United States (Remote available)
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Databases
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b41e65853684a7fb

## About the Role

· Reliable, high-speed internet connection.

· Strong proficiency with Zoom, including breakout rooms, chat, participant management, and troubleshooting.

· Excellent multi-tasking skills and the ability to manage multiple responsibilities simultaneously.

· Strong communication and customer service skills.

· Ability to remain calm, professional, and solution-oriented under pressure.

· Sound judgment when responding to technical issues or participants concerns.

· Flexible and dependable, with the ability to work the scheduled salon times consistently.

· Commitment to creating a positive and welcoming experience for all participants.

## Description

The Salon Technology Support Specialist is responsible for ensuring the smooth technical operation of TNM's online salons and helping create a seamless, welcoming experience for participants. The role serves as the technical backbone of each salon, managing the Zoom platform, supporting participants, and assisting facilitators so they can focus on leading meaningful conversations. This is a part-time remote position averaging approximately 10 hours per week.

Responsibilities

Training

· Complete training on TNM's salon technology protocols and procedures.

· Participate in practice sessions with a trainer until proficiency is demonstrated.

Live Salon Management

· Manage participant admission and verify attendee registration.

· Monitor the chat and respond to participant questions.

· Troubleshoot Zoom and participant technical issues.

· Create and manage breakout rooms.

· Capture screenshots throughout each salon for organizational use.

· Address technical disruptions and help maintain a respectful, welcoming online environment.

Post- Salon Responsibilities

· Record participant attendance and information in organizational spreadsheets or databases.

· Complete any required post-session technology or administrative tasks.

Salon Schedule*

· Sundays, 8:15 - 9:45 am PDT

· Mondays, 1:45 - 3:15 pm PDT, 4:45- 6:15 pm PDT

· Tuesdays, 3:45 - 5:15 pm PDT

· Wednesdays, 3:45 - 5:15 pm PDT

· Thursdays, 4:45 - 6:15 pm PDT

*We will consider candidates who are able to participate in the majority of salons, even if they are unable to commit to the full schedule.


## Related Videos

- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Neuroinclusion: The Future of Work Starts in Your Meeting Room](https://www.wearedevelopers.com/videos/1804-neuroinclusion-the-future-of-work-starts-in-your-meeting-room)
- [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)
- [Diversity Equity And Inclusion in Programming For Persons With Disability](https://www.wearedevelopers.com/magazine/80-diversity-equity-and-inclusion-in-programming-for-persons-with-disability)