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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI & Technology Innovation Specialist - **Company:** SATCOM, L.L.C. - **Location:** United States (Remote available) - **Salary:** $50,000.0 - $60,000.0 - **Contract:** Internship / Graduate position - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Data Analysis, Customer Data Management, Python (Programming Language), Satcom, Software Engineering, SQL Databases, Systems Integration, Chatbots, Microsoft Power Automate, Large Language Models, Prompt Engineering, Zapier, AI Platforms, Information Technology, Data Analytics, Nintex, Tools for Reporting, GPT - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7adae77328c75d1d ## About the Role This is an entry-level role ideal for a recent IT/CS graduate or junior AI enthusiast who is excited to apply artificial intelligence to real business challenges. We value curiosity, problem-solving, and a willingness to learn as much as formal experience. Recent graduates with strong AI aptitude, academic or personal projects, internships, hackathons, or a demonstrated passion for emerging technologies are strongly encouraged to apply., * Degree or diploma in Information Technology, Computer Science, Software Development, Data Analytics, Artificial Intelligence, or a related field - or equivalent self-directed experience. * Strong interest in AI, automation, and emerging technologies. * Familiarity with AI platforms such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar tools. * Basic programming knowledge (Python, SQL, JavaScript, or similar). * Strong analytical and problem-solving skills. * Ability to communicate technical concepts to non-technical stakeholders. * Self-motivated and curious, with a willingness to learn and experiment. Recent graduates are welcome. Academic projects, internships, AI experimentation, automation projects, hackathons, or self-directed learning may be considered in lieu of professional experience. Bonus Points For * Experience with workflow automation platforms (Power Automate, Zapier, Make, n8n, etc.). * Exposure to contact center platforms, CRM systems, or customer service technologies. * Experience with data analysis, business intelligence, or reporting tools. * Familiarity with APIs and system integrations. * Knowledge of prompt engineering and Large Language Models (LLMs)., You don't need years of experience to succeed here. We're looking for someone naturally curious about technology, who enjoys solving problems and actively explores how AI can improve the way businesses operate. Whether you've built your own AI projects, experimented with automation tools, developed software as part of your studies, or simply stay ahead of emerging tech trends - we want to hear from you. ## Description Satcom CX is a customer experience and contact center solutions provider committed to delivering exceptional service through innovation, technology, and operational excellence. As we expand our AI-driven solutions, we are looking for an ambitious, early-career technology professional to help us identify, build, and optimize AI and automation opportunities across the business., You will work closely with our operations, quality assurance, workforce management, and leadership teams to find where technology and AI can improve efficiency, customer experience, reporting, and agent performance - researching, testing, and supporting AI solutions with guidance from experienced team members. What You'll Do * Identify opportunities to improve operational efficiency through AI and automation. * Help implement and maintain AI tools that support customer service, quality assurance, reporting, and workforce management. * Assist in building AI-powered knowledge bases, chatbots, agent-assist tools, and workflow automations. * Analyze business processes and recommend technology-driven improvements. * Support the integration of AI platforms with existing systems and CRMs, working alongside senior team members and vendors. * Build dashboards and reports that support operational decision-making. * Monitor AI solution performance and suggest continuous improvements. * Stay current on emerging AI tools and evaluate their potential business value. * Work within Satcom CX data security and compliance standards when handling systems and customer data. ## Related Videos - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)