> Markdown version of [/jobs/ext/1314940-deskside-technician-end-user-computing](https://www.wearedevelopers.com/jobs/ext/1314940-deskside-technician-end-user-computing). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deskside Technician - End User Computing - **Company:** Allied Llc - **Location:** Long Beach, CA, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $62,400.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Data Analysis, Backup Devices, Computer Networks, Databases, System Configuration, Data Recovery, Ghost (Backup Software), Image Management, IP Addressing, System Center Configuration Manager, Network Connections, TCP/IP, User Environment Management, Wireless Networks, Microsoft Deployment Toolkit, Network Support, Mobile Computing, Communication Devices - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=96a42fce4c77efd8 ## About the Role * Requires 3+ years of related work experience * Sound knowledge of imaging tools (Ghost, MDT, SCCM) Sound knowledge of data backup and recovery tools Installing, upgrading, and migrating to Windows 7/10 * Deploying Windows 7/10 in large enterprises Configuring hardware and applications Configuring network connectivity * Configuring access to resources * Configuring mobile computing * Monitoring and maintaining systems that run Windows 7/10 * Configuring backup and recovery options ## Description The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution., * Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs * Resolve incidents and problems associated with EUC equipment * Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future * Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN * segments * Provide repair and maintenance for mobile devices * Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals) Provide software break/fix services and replacement of non-warranty assets for end users * Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output * Provide warranty and break/fix support for networked printers and scanners * Configure and support end users on mobile computing platforms * Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc Create, change and remove printer configurations and queues based on requests and in accordance with SLAs Provide on-site hardware support for general troubleshooting and problems for end user computing technologies. * Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. * Utilize problem management database and systems to track and report on customer calls and requests. Communicate technical information to technical and non-technical team and customers. * Deskside support services as required. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)