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# Helpdesk Technician

- **Company:** Troy University
- **Location:** Troy, NY, United States
- **Contract:** Temporary contract
- **Skills:** Software Applications, Information Technology
- **Published:** July 17, 2026
- **Apply:** https://www.dice.com/job-detail/55aca176-0a80-4ab0-9949-b315cf9cf56c

## About the Role

1. High school diploma or equivalent
 2. Some combination of training and experience in PC technical support, OR one year of experience as a PC technician
 3. Knowledge of commonly-used concepts, practices, and procedures for PC repair

Preferred Qualifications

 1. Ability to perform work with a positive attitude and in a timely manner
 2. Ability to work well in a team environment

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
Driving may be necessary but is not a primary responsibility, Ability to lift and/or move heavy equipment

## Description

The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software applications and completing requests for new service in a dynamic, high-paced environment; and relying on instructions and pre-established guidelines to perform various other job duties.


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