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# Solutions Specialist

- **Company:** Protocase Incorporated
- **Location:** Raleigh, NC, United States
- **Salary:** $50,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Command-Line Interface, Linux, Issue Tracking Systems, Network Troubleshooting, Networking Basics, Software Troubleshooting, ZFS File System
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4feb20253139526f

## About the Role

* IT-related education or equivalent experience
 * Comfortable working in Linux (command line)
 * Knowledge of networking fundamentals
 * Strong troubleshooting and communication skills
 * Customer-focused attitude and willingness to learn

## Description

* Troubleshoot Linux, storage, hardware, and networking issues
 * Support customers through our ticketing system
 * Configure and support Linux and ZFS storage solutions
 * Work directly with customers to solve technical challenges
 * Document solutions and improve support resources
 * Collaborate with an experienced technical team


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