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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Specialist - **Company:** RPM Living - **Location:** Austin, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Application Lifecycle Management, Computing Platforms, Microsoft Outlook, Text Processing, Software Tools - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=aa630327ee21388c ## About the Role * High School diploma or equivalent * Two years of customer service experience * Multifamily experience is a plus * Knowledge of Yardi & RealPage. * Knowledge of Outlook, Word & Excel required. * Knowledge of basic office practices and procedures. * Skilled in time management with a high level of attention to detail * Skilled in word processing, drafting correspondence and demonstrating excellent interpersonal, problem-solving, and decision-making skills. * Ability to communicate effectively verbally and in writing. * Ability to establish priorities and coordinate work activities. * Ability to work in conjunction with site teams, applicants, residents, and other corporate partners. * Ability to perform a variety of support assignments requiring some exercise of independent judgment. * Ability to perform a variety of support assignments requiring some exercise of independent judgment. * Ability to apply policies and procedures to solve everyday issues. Qualifications: Physical Requirements: * May be required to sit or stand for extended periods of time * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment ## Description The Application Specialist is responsible for managing administrative tasks for multiple communities. This role is responsible for the full application screening, decisioning and compliance. The Application Specialist will successfully partner with the onsite community management and staff for cross collaboration to ensure future residents have a positive experience. Responsibilities: * Manage the full application lifecycle for a designated portfolio of communities, including review, approval/denial and applicant communicaiton. * Conduct identity verification using approved software tools. * Review and ensure compliance of international applications, including verification of residency documents and supplemental forms. * Verify applicants meet minimum income requirements and assess proof of income as necessary. * Communicate screening decisions to prospective residents and coordinate next steps. * Collect security deposit selections from approved or conditionally approved applicants. * Notify onsite teams of final screening decisions and deposit selections. * Process deposit accounting for denied applicants, when applicable. * Collaborate closely with onsite teams to ensure a seamless application handoff. * Respond to inbound and outbound communications (calls, emails, texts, support tickets) in a timely and professional manner. * Deliver exceptional customer service to both internal teams and prospective residents, ensuring a smooth and efficient experience. * Prepare reports, memos, and other documents using relevant software platforms. * Partner with IT, System Support, and other internal teams to support system enhancements and process improvements., Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)