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# NextGen PM/EHR Administrator

- **Company:** Complete Care Community Health Center
- **Location:** Los Angeles, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Testing, Hospital Information Systems, Information Systems, Disaster Recovery, Systems Analysis, Systems Development Life Cycle, SQL Databases, Data Processing, Electronic Medical Records, User Accounts
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=de118eb6765a0320

## About the Role

* Minimum of three years working in an ambulatory clinical setting
 * Minimum of three years of prior experience in the use, management, and implementation of clinical information systems
 * Minimum of two years of supervisory experience
 * Demonstrated working knowledge of physician practice operations including clinical, clerical and billing operation workflow
 * Must have strong customer service skills and be able to establish a rapport with physicians and staff at all levels of the organization and external stakeholders
 * Multi-tasking and prioritization in a high-paced healthcare environment

Skills:

 * Project Management (required)
 * Supervisory experience (required)
 * NextGen PM/EHR support, implementation, customization, and reporting (required)
 * Excellent management and communication (verbal and written) skills (required)
 * Proficient in Microsoft Office applications (required)
 * Proficiency in data processing, information systems, systems analysis, and SQL (required)

Job Type: Full-time

## Description

Complete Care Community Health Center (CCCHC), a Federally Qualified Health Center with ten clinics, is looking for an experienced NextGen PM/EHR Administrator. The NextGen Administrator is responsible for the successful implementation and support of NextGen's PM/EHR solutions across all clinics. The NextGen PM/EHR Administrator will plan, support and oversee clinical implementation to assure effective use of NextGen PM/EHR, ensuring effective provisioning, installation, configuration, template customization, data reporting, operation, and maintenance of NextGen PM/EHR software and related third-party applications. NextGen PM/EHR Administrator will coordinate internal and external resources, supervise NextGen trainers and training schedules, system development requirements and general project management activities pertaining to NextGen PM/EHR.

Principal Responsibilities:

 * Administer and manage NextGen PM & EHR environment
 * Manage NG licenses, user accounts, and NG PM/EHR onboarding and off-boarding of incoming and outgoing staff
 * Manage procurement, implementation, testing, and training of NG PM/EHR updates, add-ons, interfaces, templates, NG workflow process changes
 * Monitor and troubleshoot NG PM/EHR issues, which includes prioritizing, delegating, fulfilling the support requests, provide directions and getting outside assistance/resources
 * Lead/supervise NG Trainers, ensuring staff are properly trained for their clinical and/or administrative roles and their functions and operations within NextGen environment, including on/off-boarding of staff, training of new NextGen modules, templates, interfaces, workflow redesigns, etc.
 * Participate with clinical, administrative and quality teams in evaluation, redesign and implementation of clinical/NextGen workflows, templates to improve clinic operations and medical documentation
 * Training to support NextGen related process changes
 * Assists in application testing and audits for upgrades and enhancements
 * Documentation of operational procedures; updating and maintenance of end-user training manuals
 * Participation & coordination with I/T for system demonstrations, research and development of custom internal solutions
 * Develop, maintain, test and execute plans for disaster recovery and business continuity
 * Travel to multiple clinic locations
 * Perform all other duties and tasks assigned by the supervisor or manager


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