> Markdown version of [/jobs/ext/1317986-it-support](https://www.wearedevelopers.com/jobs/ext/1317986-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT support

- **Company:** Qureos Inc
- **Location:** United States
- **Salary:** $83,200.0 - $104,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Peripherals, Computer Equipment, Information Technology, User Accounts
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d5c361facd9c2497

## About the Role

Northeastern Air Quality is seeking a dedicated and skilled IT Support Technician to join our team. This is a full-time position based in Vermont, Illinois, United States, with a competitive salary of $40 - $50 USD per hour. As a key member of our organisation, you will be responsible for maintaining our IT infrastructure and providing essential technical support to our team of environmental specialists. The ideal candidate is a proactive problem-solver with excellent communication skills, capable of working independently to ensure our systems run smoothly and efficiently. This role is crucial in supporting our mission to improve air quality for residential and commercial clients., Proven experience in an IT support role or a similar position.
Strong understanding of computer systems, networks, mobile devices, and other technology products.
Familiarity with both Windows and macOS environments.
Excellent diagnostic and problem-solving abilities.
Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently and manage time effectively.
A certification in IT (e.g., CompTIA A+, Microsoft Certified Professional) or a degree in a relevant field is desirable but not essential.

## Description

Provide first and second-line technical support to on-site and remote employees.
Install, configure, and maintain computer hardware, software, systems, networks, and peripherals.
Respond to and resolve IT service issues and requests in a timely and professional manner.
Manage user accounts, including setup for new starters and modifications for existing staff.
Diagnose and solve hardware and software faults, and perform equipment repairs or replacements.
Maintain an accurate inventory of IT assets and manage equipment procurement.
Assist in the roll-out of new applications, systems, and technological upgrades.
Develop and maintain IT documentation, including procedures and user guides.
Ensure the security and integrity of our IT systems and data.


## Related Videos

- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)