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# Moderation Solutions Program Manager - USDS

- **Company:** Tiktok Usds
- **Location:** Seattle, WA, United States
- **Experience:** Expert
- **Salary:** $111,467.0 - $206,172.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Big Data, Internet Security, Language Modeling, Large Language Models
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=174699f2005003cb

## About the Role

Minimum Qualifications - Bachelor's Degree in business administration, operations, or project management. - 5+ years of hands-on and in-depth experience in e-commerce or online safety and quality analysis. - Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects. - Effective communication skills to handle communications to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects. - Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks. Preferred Qualifications - Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness. - Able to digest large data sets/policies in a cohesive and actionable manner. - Experience in Program
Management or Project Management roles. - Experience working in multi-time zones, multi-culture is preferred.

## Description

About the Team The USDS Moderation team is a specialized organization within the TikTok USDS Joint Venture. Our mission is to build a safe, trustworthy, and compliant e-commerce ecosystem specifically for the US market. We operate at the critical intersection of advanced AI/LLM technology and stringent data security protocols. The Moderation Strategy Operation team ensures that our operation and moderation systems are not only high-performing but also fully aligned with USDS-specific security requirements and regulatory standards. Responsibilities - Oversee model strategy ops team to enhance moderation efficiency and model accuracy. - Harness the capabilities of advanced language models (LLM, business model and fusion model) to enhance overall moderation. Utilize large models to identify potential risk factors swiftly and accurately. - Utilize data-driven insights to make informed decisions and improvements in moderation strategies. - Develop a comprehensive moderation solution that
defines the optimal mix of Algo, LLM model and human moderation strategy. - Prepare and raise requests to the internal Quality Assurance and SOP teams with clear targets, expectations, and performance metrics. - Optimize moderation strategies through ongoing refinement cycles, adjusting workflows based on changing requirements and performance data. - Partner with workforce management teams to source cost-efficient vendor sites and ensure operational efficiency.


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