> Markdown version of [/jobs/ext/1318095-it-support-specialist-onsite](https://www.wearedevelopers.com/jobs/ext/1318095-it-support-specialist-onsite). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist (Onsite)

- **Company:** CFS, Inc.
- **Location:** Dedham, MA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $79,040.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Gsuite
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1604bd49ed97d6e5

## About the Role

* 2-4 years of IT support or help desk experience
*
Strong macOS support experience required

 * Experience with Google Workspace
 * Solid troubleshooting skills across hardware/software/connectivity
 * Strong interpersonal and customer service skills
 * Ability to manage multiple priorities in a fast-paced setting

Preferred:

 * Experience in a school or educational environment
 * Familiarity with device management (e.g., Mosyle)
 * Exposure to RMM tools and vendor-supported IT models

## Description

A mission-driven K-8 school is seeking a Technology Operations & Support Specialist to serve as the primary onsite IT resource. This highly visible role supports ~200 students and 75+ faculty/staff in a Mac-based, Google Workspace environment., * Act as the first point of contact for technical issues

 * Provide hands-on, in-person support to staff and students
*
Configure and maintain Mac devices and classroom technology

 * Support AV equipment, printers, and instructional tools
 * Manage tickets and track recurring issues
 * Coordinate device lifecycle and inventory
 * Support Google Workspace users and daily operations
 * Liaise with external IT vendors for escalations
 * Assist with device rollout and seasonal IT initiatives


## Related Videos

- [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production)

## Related Articles

- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)