> Markdown version of [/jobs/ext/1318098-technical-services-technician-i](https://www.wearedevelopers.com/jobs/ext/1318098-technical-services-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Services Technician I - **Company:** WAI Global - **Location:** Southaven, MS, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Microsoft Office - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=36434629cfc16d53 ## About the Role * High School Diploma or educational equivalent * 2 + years related experience and/or training; equivalent combination of education and experience. * Previous working experience with electro-mechanical parts is a plus * Experience to include familiarity with vehicle maintenance and diagnosis, knowledge of OE or aftermarket components. * Understanding of electrical attributes (voltage, current, resistance), mechanical properties (force, torque, power), and SAE/Metric measuring units system. * Follows instructions, responds to management direction, must be mechanically inclined and must be able to work with hand and power tools as well as measuring equipment. * Proficient in Microsoft Office applications such as Excel, Word, and Outlook, etc. * Exhibits professional experience working collaboratively in a team environment. * Demonstrates skill in writing routine reports and correspondence. * Must possess excellent communication skills, both written and verbal. * Demonstrates a high level of accuracy and thoroughness in work. * Displays diligence in completing tasks in a timely manner, utilizing effective time management skills. Licensing or other special certifications: ASE Certification preferred but not required, * Standing Must be able to frequently remain in a stationary position * Walking, Reaching and Handling Must be able to frequently move about inside the warehouse to access product and machinery, etc. Must be able to stand and walk 60% of time, lift up to 40 lbs. normal, up to 70 lbs. less than 10% of time. * Seeing Frequently reads various documents and operates computer and other office tools/databases/equipment. * Talking and Hearing Frequently communicates with colleagues, co-workers, and customers. Must be able to exchange accurate information in these situations. * Manual Dexterity Frequently operates a computer and warehouse machinery. ## Description The individual in the role is responsible for ensuring that products meet the required quality standards through rigorous quality control measures including inspections, troubleshooting, and repairs. Technical Services Technician plays a crucial role in maintaining product integrity and exceeding customer expectations., * Utilizes mechanical tools in the Quality department while performing work tasks. * Effectively utilizes the Quality Response System, Baan NC Maintenance, Item Purchase, Stock Point, and Inventory Transactions Sessions. * Supports the proper rework of items from the non-conforming warehouse, ensuring timely completion. * Identifies and follows up on non-conformances in materials, processes, and workmanship to prevent operational and field issues for customers. * Operates material handling equipment such as label machines, weigh scales, forklift/cherry picker, and pallet jacks. * Utilizes measuring tools, such as calipers and multi-meters, and specialized testing equipment. * Performs disassembly and diagnostics of WAI products for evaluation, comparison to original samples, and warranty return assessments. * Participate in a collaborative work environment utilizing effective communication and willingness to cross train to enhance team productivity, versatility, and skill development. * Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety-conscious culture. * Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment. * Undertakes additional responsibilities and tasks as directed by management. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)