> Markdown version of [/jobs/ext/1319272-junior-project-manager-for-desktop-support-and-datacenter](https://www.wearedevelopers.com/jobs/ext/1319272-junior-project-manager-for-desktop-support-and-datacenter). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Junior Project Manager for Desktop Support and Datacenter

- **Company:** PTY TECH, LLC
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Starter
- **Salary:** $70,720.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Configuration, Data Centers, HP Thin Clients, Microsoft Office, Office365, Software Troubleshooting, Computer Equipment, Servicenow
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c3ecaca3c4ed2423

## About the Role

* Key skills: Windows 7/10, Office 2013/O365, mobile device management.
 * Hardware would range from desktops/laptops/workstations/ thin clients.
 * Knowledge of ticketing platforms is key and knowledge of ITIL fundamentals is a plus.
 * Prior experience Installing, configuring, and troubleshooting WIN7/10 desktops & laptops.
 * Prior experience supporting a client's datacenter operations.
 * In depth understanding of project management terminology and methodology

 * Knowledge and experience in ServiceNow are a big plus.
 * Ability to do project planning, budget estimation and management, resource planning and assessment, financial planning, and reporting.
 * Excellent Customer Service skills
 * Can manage small project teams
 * Ability to build rapport with clients
 * Strong troubleshooting and critical thinking skills
 * Positive and professional demeanor
 * Has 3-5 years of experience

## Description

This role is for someone with prior Project Management experience supporting desktop users (Hardware Replacement, Windows Upgrades, PC Refresh, WIN7 / WIN10, etc.) and providing support in the datacenter., * Work with and under the direction of the Project Manager to ensure adherence with program goals and SLA attainments

 * Liaise with business financial leads and users to help in tracking Charge back to Project cost center.
 * Will coordinate with selected vendors to ensure smooth delivery of services to all end users and datacenter stakeholders.
 * This individual will be responsible for planning and coordination of all end user services and desktop support required by end users.
 * Active contract tracking and management.
 * Presenting / Reporting results in various forums
 * Liaise with vendors to generate POs / Initiate SOW reviews and signoffs
 * Help generate agenda and schedule business meetings (X-line sponsor/Application governance board)
 * Assist the team in change management activities (where applicable)
 * Provide technical assistance with computer hardware and software
 * Recommend hardware and software improvements
 * Track customer issues and resolutions


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation)
- [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia)
- [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work)

## Related Articles

- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)