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# Product Support Specialist

- **Company:** Covita LLC
- **Location:** The Woodlands, TX, United States
- **Salary:** $47,400.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Google Docs, Microsoft Office, QuickBooks (Software), Software Engineering, Hubspot
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=900ef39031ba6465

## About the Role

This is an opportunity for individuals who embrace learning and critical thinking. Satisfying the demands of our clients requires collaboration, skilled communication, resourcefulness, problem solving skills, and creativity. Outstanding customer service arises from understanding our clients' needs and our role in the marketplace. In order to provide thoughtful and efficient solutions to our clients, our colleagues in this role must be passionate about attention to detail, must be able to work within deadlines, and have demonstrated project management skills.

Helpful Experience

· Familiar with Microsoft Office Suite, Google Docs, UPS WorldShip, ShipStation

· Experience with customer relationship managers (CRMs) i.e. HubSpot, and QuickBooks

· Be able to work in a team environment as well as work independently

· Successfully prioritize and manage time sensitive projects on a daily basis

· Thinks outside of the box; searches for innovative solutions

## Description

coVita is seeking motivated individuals with a strong work ethic to join our growing coVita family in Texas.

Highlights of this career include but are not limited to:

· Prepare and test devices for worldwide distribution

· Assist in analyzing and improving repair & support systems

· Manage product repairs/service through ticket/case system

· Answering product, order, and technical inquiries from our clients

· Collaborate on improvements to our proprietary device software and apps

· Comfortable troubleshooting hardware/software issues and giving structured feedback


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