> Markdown version of [/jobs/ext/1319425-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1319425-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Miller Electric
- **Location:** Omaha, NE, United States
- **Salary:** $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Domain Name System (DNS), Hard Disk Drives, Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Linux System Administration, Windows Servers, Networking Basics, Topdesk, Connectivity Problems, Peripherals, Firewalls (Computer Science), Computer Equipment, Network Support, Laptops, User Accounts
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=189fb621f51addfe

## About the Role

* Proven experience in technical support roles within an IT environment..
 * Strong knowledge of Microsoft Office suite applications along with comprehensive understanding of Windows support and troubleshooting.
 * Hands-on experience with computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS configuration, VPNs, firewalls (e.g., Meraki), and network troubleshooting tools.
 * Familiarity with operating systems such as Windows (including Windows Server), macOS, and Linux environments.
 * Ability to diagnose hardware issues related to computer hardware components and peripherals effectively.
 * Skills in analyzing technical problems quickly to identify root causes and implement effective solutions promptly.
 * Excellent communication skills combined with a customer-focused approach that ensures positive interactions with end-users across all levels of the organization.

## Description

Desktop Support Technicians provide essential, first-line technical support for hardware, software, and networks, troubleshooting issues to ensure smooth business operations. They install, configure, and maintain computers, printers, and peripheral devices, frequently managing user accounts and using ticketing systems. Key skills include, but are not limited to, troubleshooting, networking basics, operating systems, and strong communication., * Hardware/Software Installation: Installing, configuring, and repairing laptops, desktops, and peripherals (monitors, printers).

 * Software & Network Support: Installing applications, troubleshooting operating systems (Windows/macOS), and managing user accounts.
 * Troubleshooting & Repairs: Diagnosing why a desktop won't boot, replacing a malfunctioning hard drive, or fixing network printer connectivity issues.
 * User Support (Ticketing): Providing technical support (on-site or remote) to employees, resolving IT issues, and troubleshooting connectivity problems. Desktop support technician will support users at the main office and remote locations.
 * System Maintenance: Applying software patches, security updates, and running antivirus scans. Performing routine maintenance and monitoring to keep systems running efficiently.
 * Asset Management: Deploying and tracking inventory of computers, monitors, and peripherals.
 * Ticketing Systems: Utilizing Help Desk software to track, manage, and resolve IT support requests
 * Documentation: Creating user guides and updating technical documentation for troubleshooting procedures.


## Related Videos

- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Coffee with developers - Brian Morrison](https://www.wearedevelopers.com/videos/902-coffee-with-developers-brian-morrison)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)