> Markdown version of [/jobs/ext/1319641-systems-support-supervisor](https://www.wearedevelopers.com/jobs/ext/1319641-systems-support-supervisor). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Support Supervisor - **Company:** Epic Personnel Partners LLC - **Location:** Stockton, CA, United States - **Experience:** Experienced - **Salary:** $68,635.0 - $68,640.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Linux, Windows Servers, Office Suite, Standard Sql, Wireless Access Point, Network Routers, Computer Networking Systems, Computer Network Technologies, Wireless Devices, Information Technology, User Accounts - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ca218394f8c8a1e6 ## About the Role * Strong in Windows OS and Office applications. * Have experience with network technologies such as switches, routers, access points, etc. * 4+ years of experience in the IT field with working knowledge of Windows server, Active Directory, and Exchange. * Strong written and oral communication skills, particularly the ability to explain technical concept in non-technical terms. * Ability to work independently or as part of a team to achieve common goals. * Strong analytical and technical ability to solve complex problems. * Strong organizational skills needed. Strong customer service and interpersonal skills required. * Knowledge of Linux is a plus. * Warehouse experience and warehouse IT experience is a plus. * Logistics understanding and technology related to logistics within a warehouse environment is a plus. * Past work or understanding the process of AGV's is a plus., * Ability to work in a distribution center environment with a variation of temperatures and heights. * Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Lifting up to 50lbs * Sitting at a computer for long periods of time. ## Description Assist IT Manager in a fast pace environment configuring and maintaining System and Network Infrastructures. Provide 2 and 3 level support as needed. Assist or lead projects., * Install, configure, and maintain Windows based workstations, handheld devices, and servers. * Provide support to Autonomous Guided Vehicles (AGV). * Configure and monitor network infrastructure, equipment, devices. * Setup and maintain user accounts within an enterprise environment. * Setup and implement RF and wireless devices. * Setup and troubleshoot various printer technologies. * Setup and maintain phones, both desk and cell. * Perform and/or oversee software installation, and upgrades. * Maintain site licenses for departments and facility. * Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations. * Develop various training material, SOPs, Run Books and instructional sheets for IT related items. * Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures. * Establish and perform maintenance programs following company and manufacturer standards. * Maintain confidentiality with regard to the information being processed, stored, or accessed by the network. * Document network problems and resolutions for future reference. * Other duties as assigned. * Travel may be required., * Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations. * Document plans for the turnover and need to be followed step-by-step. * Creating daily store orders through portal * Bi-yearly training and testing in sandbox to make sure you are prepared * Requires a level head in a stressful environment and quick response to minimize impact to the DC and operations Scheduling Requirement: Weekend hours is a must and holidays may be required. 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