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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** JPMorgan Chase & Co. - **Location:** Raleigh, NC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Data Security, Operational Data Store, IT Architecture, Information Technology, Api Design, Industrial Software - **Published:** July 17, 2026 - **Apply:** https://www.dice.com/job-detail/bd97154d-9d5f-4df5-9a88-5b298c8a59e4 ## About the Role * 3+ years in a customer-facing technical role where you owned the technical relationship with a client - Solutions Engineer, Sales Engineer, Solutions Architect, or a technical/implementation consulting role delivering software, data, or systems-integration projects. * Demonstrated ability to translate complex business problems into technical solutions and communicate them credibly to both technical and business stakeholders. * Hands-on experience building and delivering compelling technical demonstrations and working proof-of-concept deployments. * Experience leading enterprise technical diligence - RFPs, security reviews, IT architecture evaluations. * Comfort reading and working with APIs and integrations; ability to build prototypes to prove a concept. * Exceptional communication skills, with the ability to move between deep technical detail and executive-level business narrative without losing precision in either direction. * High tolerance for ambiguity; comfortable operating in fast-moving, undefined territory. * Bachelor's degree, or equivalent practical experience. A technical degree (Computer Science, Engineering) is great, but we're equally interested in candidates from other backgrounds who have built strong technical capability through their post-college experience. Strong Advantage: * Direct experience with frontline operations - manufacturing, logistics, hospitality - or OT/IT convergence and industrial systems. * Familiarity with real-time operational data systems, IoT infrastructure, or industrial automation platforms. * Prior experience owning the technical track of strategic enterprise deals end-to-end. * Experience scoping or delivering technical engagements in a consulting or professional-services environment. Travel: * Up to 50% domestic travel to meet with prospective customers and support sales engagements, particularly for strategic opportunities. ## Description You'll work directly with operational leadership, IT and OT teams, and executive stakeholders across manufacturing, logistics, hospitality, and other frontline industries. You'll run discovery, design solutions against real-world constraints, build and demonstrate PoCs, lead security and technical diligence, and document the architecture so post-sales teams can execute it as envisioned. Success in this role demands the technical depth to earn an engineer's trust and the business instinct to move an executive conversation forward - without losing precision in either direction. Key Responsibilities: * Pre-Sales Solution Architecture * Partner with the Enterprise sales team and prospective customers to deeply understand their business objectives, technical requirements, and operational pain points. * Design and architect robust, scalable solutions leveraging Relay's core product suite and open API capabilities to meet specific customer needs and create lasting value. * Develop and deliver compelling, customized product demonstrations and technical presentations that clearly articulate the value and feasibility of the proposed solution to operational, IT, and executive stakeholders. * Build and demonstrate proof-of-concept solutions that showcase platform capabilities and validate technical requirements against the customer's real-world conditions. Technical Sales Cycle Ownership * Act as the primary technical point of contact and trusted advisor for prospective Enterprise customers throughout the sales cycle. * Lead the technical diligence phase end-to-end - addressing technical questions, security inquiries (RFIs/RFPs, security questionnaires), IT architecture reviews, and integration concerns. * Identify and overcome technical objections, securing technical validation and buy-in from customer stakeholders across operations, IT, and OT. * Contribute technical expertise to proposals, statements of work, and commercial discussions. Knowledge Transfer & Handoff * Thoroughly document the designed solution architecture, including key configurations, API usage, and integration points agreed upon during pre-sales. * Conduct comprehensive handover sessions with Customer Success and Implementation teams once a deal is won, owning the handoff for novel and non-standardized solutions while standardized deals transition through the normal CS process. * Ensure post-sales teams have the technical context, design rationale, and customer background needed to implement the solution as envisioned. * Serve as a point of escalation or clarification on the original solution design when needed. Deep implementation and build-out sit with the customer or our internal Engineering team. Cross-Functional Influence * Synthesize field intelligence into structured, actionable feedback for Product Management - identifying feature gaps, integration friction, and emerging customer requirements that shape the roadmap. * Partner with Customer Success and Support to build playbooks for onboarding and supporting solutions on the frontier of our product capabilities. * Equip Security and Support teams with the knowledge to complete routine technical and data security questionnaires, reserving Solutions capacity for the complex ones. * Develop technical enablement assets - capability one-pagers, architecture diagrams, and integration cheat sheets - to arm Enterprise teams for conversations where Solutions can't participate directly. * Collaborate with Marketing on technical content (whitepapers, case studies) when appropriate. ## Related Videos - [Architectures that we can use with .NET](https://www.wearedevelopers.com/videos/935-architectures-that-we-can-use-with-net) - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)