> Markdown version of [/jobs/ext/1321631-it-support-cybersecurity-specialist](https://www.wearedevelopers.com/jobs/ext/1321631-it-support-cybersecurity-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support & Cybersecurity Specialist - **Company:** HIREBRIDGE - **Location:** Hartford County, CT, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Microsoft Windows, Active Directory, CompTIA Network+, CompTIA Security+, Cyber Security, Domain Name System (DNS), Multi-Factor Authentication, Monitoring of Systems, Windows Servers, Networking Basics, Microsoft SharePoint, TCP/IP, Software Vulnerability Management, Wi-Fi Technology, Software Troubleshooting, Information Technology, Laptops, CIS Benchmarks - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5c167ece4c5fef24 ## About the Role * 4-8 years of hands-on IT support experience in a professional environment * Experience providing Tier I and Tier II desktop and systems support * Strong knowledge of Microsoft 365 including Teams, SharePoint, Exchange Online, OneDrive, and Entra ID * Working knowledge of Windows desktop operating systems, Windows Server, Active Directory, and networking fundamentals (TCP/IP, DNS, Wi-Fi) * Familiarity with cybersecurity concepts including endpoint protection, multi-factor authentication, vulnerability management, and access control * Experience supporting compliance-driven environments such as NIST SP 800-171, CMMC, or similar security frameworks is highly preferred * Strong troubleshooting, organizational, documentation, and customer service skills * Ability to manage multiple priorities while working independently Preferred Certifications * CompTIA Security+ * CompTIA Network+ * Microsoft MS-900 * Microsoft SC-900 * CMMC Registered Practitioner (RP), Associate degree in Information Technology, Computer Science, or a related technical field preferred. Bachelor's degree is a plus. Equivalent professional IT support experience will also be considered. ## Description * Serve as the primary point of contact for employee IT support, troubleshooting hardware, software, network, and connectivity issues * Provide Tier I and Tier II desktop and systems support for Windows workstations, laptops, Microsoft 365, and related technologies * Manage user onboarding and offboarding, including provisioning accounts, devices, permissions, and access * Lead vulnerability management efforts and assist with endpoint security, security alerts, and account administration * Support cybersecurity compliance initiatives by maintaining documentation, system inventories, security baselines, and audit evidence * Coordinate with external IT providers, vendors, and contractors to maintain secure and reliable technology systems * Configure and maintain workstation builds, laptops, peripheral equipment, and standard system images * Evaluate software updates, patches, and system upgrades while balancing security and operational needs * Maintain hardware, software, licensing, and technology asset inventories * Monitor system performance, troubleshoot outages, prioritize service requests, and escalate issues when necessary * Recommend improvements to IT infrastructure, security controls, and overall technology operations * Ensure technology systems remain secure, compliant, and well documented, * Full-time * On-site * Day shift * Occasional on-call support for critical incidents and maintenance * Local travel between nearby office locations as needed ## Related Videos - [A practical guide to writing secure Dockerfiles](https://www.wearedevelopers.com/videos/109-a-practical-guide-to-writing-secure-dockerfiles) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [OPA for the cloud natives](https://www.wearedevelopers.com/videos/713-opa-for-the-cloud-natives) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)