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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Specialist - **Company:** The Smart - **Location:** Moorestown, NJ, United States - **Salary:** $65,000.0 - **Contract:** Permanent contract - **Skills:** Ubuntu (Operating System), CompTIA Network+, Computer Networks, System Configuration, Data Centers, Linux, Firmware, Networking Hardware, Networking Basics, Network Monitoring, Routing, Network Administration, TCP/IP, Virtual Local Area Networks, Zabbix, Network Routers, Wireless Application Protocol (WAP), Computer Network Operations, Firewalls (Computer Science), Comptia Linux+, Network Server, Server Operating Systems & Platforms - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fd5812d6d3babbb7 ## About the Role * 1+ year of experience in computer networking, network management, or network administration * Handson experience with Linux (Ubuntu Server) including commandline administration * Familiarity with Windows Server environments * Solid understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls, switching) * Ability to reliably commute to our Vancouver, WA 98682 office - this is not a remote position * Availability for a rotating oncall schedule outside of regular business hours and weekends, * Experience with network monitoring platforms (Zabbix or similar) * Familiarity with managed services or NOC environments * Certifications such as CompTIA Network+, CompTIA Linux+, or CCNA * Experience supporting telecommunications circuits (fiber, cable, cellular failover) ## Description * Monitor all managed networks and systems using our comprehensive Zabbix monitoring platform * Access, configure, and troubleshoot designated network equipment to maintain uptime and performance * Take corrective actions to restore full service in response to alarms and outages * Install firmware and software updates to routers, firewalls, switches, servers, and other equipment * Ensure all work is performed in accordance with client contracts and service level agreements (SLAs) Hardware & Logistics * Manage the full lifecycle of network hardware, including: * Receiving, unboxing, tagging, configuring, testing, and shipping equipment * Firewalls, routers, switches, servers, ATAs, WAPs, pointtopoint relays, cellular modems, SFP modules, patch panels, racks, and other designated gear * Maintain accurate records in our asset tracking and management system Support & Collaboration * Receive, triage, and resolve trouble tickets related to network and system issues * Assist the Field Services team with new circuit turnups, remote circuit testing, and troubleshooting * Communicate clearly with teammates, other departments, and clients during outages and ticket resolution * Provide regular status updates to supervisors on work activities and open issues * Travel to data center, client, and office locations within the US on short notice when required (very limited) * Maintain a clean, organized workspace and a positive, serviceoriented attitude, This is a swing shift position, scheduled 1:00 PM - 9:00 PM, Monday-Friday. Our NOC team operates a rotating on-call schedule to support clients outside of regular business hours and on weekends. On-call rotations are shared evenly across the team (typically one week per team member per cycle) and are generally low-volume. 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