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# Information Technology Specialist

- **Company:** Nemak Automotive Castings, Inc.
- **Location:** Sheboygan, WI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Cyber Security, Information Technology Operations, Network Architecture, Computer Network Operations, Information Technology, Cisco
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ca5dec70a3ac9407

## About the Role

* Bachelor's degree in Information Technology, Computer Science or related field preferred; associate/technical degree or equivalent experience acceptable where applicable.
 * Approximately 5 years of relevant IT operations, technical support, systems or manufacturing IT support experience preferred
 * A+, Network+, Security+, Microsoft, Cisco or related certifications desirable.
 * IT operations, technical support, cybersecurity basics, network infrastructure support, software/application support, asset management and documentation.
 * Customer focus, action orientation, planning, communication, collaboration, time management, results orientation and continuous improvement.
 * Manufacturing experience strongly preferred

## Description

Ensure reliable, secure and efficient IT operations for the plant by providing timely end-user support, maintaining infrastructure and applications, managing IT assets, and supporting compliance with company policies and applicable standards.

 * Operate and monitor plant IT systems, networks and infrastructure to maintain availability, performance and operational continuity.
 * Provide first-level technical support for hardware, software, network, telecommunications and application issues; document work through the ticketing process until resolution.
 * Perform hands-on support activities, including hardware deployment, software installation, configuration, printer support, backups and basic system administration.
 * Support network infrastructure activities in coordination with Network Operations, including installation, maintenance and troubleshooting.
 * Implement and maintain cybersecurity practices that protect IT systems, data and users from threats.
 * Maintain accurate inventory and asset records, including lifecycle updates for devices and related equipment.
 * Train and orient users on IT systems, support processes, security awareness and best practices.
 * Ensure compliance with IT policies, procedures, ISO/HSE requirements, regulatory expectations and company standards.


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