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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Emerging Markets - Technology Field Technician - **Company:** RDO Equipment Co - **Location:** Salt Lake City, UT, United States - **Experience:** Starter - **Salary:** $70,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Global Positioning Systems (GPS), GNSS - **Published:** July 17, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17621744?backUrl=%2Fcareer%2F17621744%2FEmerging-Markets-Technology-Field-Technician-Utah-Salt-Lake-City ## About the Role * 1-3 years experience in an industry-related role with involvement in activities such as sales, service, training or other related work * Experience in GPS or machine control technology is preferred but not required * Travel expectations: 75%, seasonally based - travel to and from site, often by flight, leaving Monday and back on Friday * Strong computer skills * Strong communication skills * Excellent customer service skills * Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities ## Description This individual will build strong customer relationships by performing onsite service, installations, and product support across the area of responsibility; address customer concerns; promote aftermarket sales; furnish technical support where applicable; and collect profiling information in order to enhance the customer experience., Specific Duties Include: * Perform onsite service, installations, and product support across the area of responsibility. * Install Carlson Machine Control on various customer machines. * Install GPS base stations. * Measure up and calibrate machines. * Train operators on use of Carlson Grade software. * Identify new business opportunities for service and repair of GNSS, Laser, 2D and 3D Machine Control products. * Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the Aftermarket Manager. * Document machine information and repairs completed on work order, including parts and fluids used. * Maintain a clean work area, as well as care for all shop tools, machines, and equipment. * Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility * Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility. * Monitor customer satisfaction. * Profile customer's machines, vehicles, and demographic information. * Market parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions. * Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s). * Perform follow-up calls at customer locations on wholegoods and major parts and service sales. * Provide technology updates and solutions. * Assist in training and coordination for basic in-field start-ups, including specific solutions for technology products. * Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. * Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. * Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. * Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. * Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. * Perform all other duties as assigned by management in a professional and efficient manner. ## Related Videos - [Location Verification without GPS?](https://www.wearedevelopers.com/videos/1184-location-verification-without-gps) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Unleash the power of 5G in your code: transform your apps](https://www.wearedevelopers.com/videos/1567-unleash-the-power-of-5g-in-your-code-transform-your-apps) - ["Workation - the (new) freedom to work"](https://www.wearedevelopers.com/videos/1086-workation-the-new-freedom-to-work) - [When React Meets Reality: Building a Real-Time Control Room for Autonomous Vehicles](https://www.wearedevelopers.com/videos/2091-when-react-meets-reality-building-a-real-time-control-room-for-autonomous-vehicles) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025)