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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** Prologistix - **Location:** Greenwood Village, CO, United States - **Experience:** Expert - **Salary:** $56,160.0 - $62,400.0 - **Contract:** Temporary contract - **Skills:** Wireless LAN, Apple IOS, Business Software, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), IT Management, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, Windows Servers, Routing, TCP/IP, Virtual Local Area Networks, Windows Desktop, Computer Network Technologies, Peripherals, Computer Equipment, Printer Maintenance, User Administration - **Published:** July 17, 2026 - **Apply:** https://www.employbridge.com/job-search/search-jobs/ihub-1292636 ## About the Role * 5+ years of hands-on experience supporting enterprise IT environments. * Experience with: + Windows desktop deployment, configuration, and troubleshooting + PC hardware installation, configuration, and repair + Desktop and peripheral troubleshooting + Mobile device support (iOS and Android) + Microsoft Office applications + Enterprise audio/visual and conferencing systems * Strong organizational skills with the ability to manage multiple priorities and maintain accurate documentation. * Excellent customer service and communication skills. * Experience working in an ITSM/ticketing environment, including service level adherence and escalation processes. * Ability to work independently with limited supervision. * Ability to identify challenges, communicate effectively, and drive solutions. * Experience supporting warehouse, manufacturing, or distribution center environments., * CompTIA A+, Microsoft certifications, or similar industry certifications. * Foundational knowledge of networking concepts including WLAN, LAN, TCP/IP, VLANs, and routing. * Network and endpoint troubleshooting experience. * Active Directory user administration experience. * Experience supporting Windows Server environments. * Knowledge of DHCP, DNS, and other core networking services. * Experience with endpoint management, security, VPN, or VDI tools. If you're a hands-on IT professional with a passion for troubleshooting and delivering exceptional customer support, we'd love to hear from you. ## Description We are seeking an experienced IT Specialist to provide frontline technical support for enterprise infrastructure, end-user devices, and business applications. The ideal candidate will have strong troubleshooting abilities, excellent customer service skills, and experience supporting users in a fast-paced enterprise environment., * Analyze, prioritize, resolve, document, and communicate outcomes for incidents and service requests using approved ITSM tools and processes. * Provide professional end-user support with strong ticket ownership, including clear communication, issue escalation, and follow-through to resolution. * Install, configure, maintain, and troubleshoot end-user hardware, software, and peripherals. * Support audio/visual equipment, conferencing technology, and computing needs for meetings and events. * Assist with planning, deployment, testing, installation, training, onboarding/offboarding support, and technical documentation. * Maintain and update standard operating procedures and knowledge base articles. * Support technology lifecycle activities including equipment setup, refreshes, transfers, and retirements. * Provide technical support for operational equipment, including printer maintenance and basic hardware repairs. * Track and maintain IT asset inventory, equipment records, spare parts, and stock levels. * Coordinate repair and maintenance activities with vendors and internal stakeholders. * Support change management initiatives and follow established IT procedures. * Maintain organized and safe work areas. * Perform other duties as assigned. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)