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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Hardware Technician - **Company:** Cumming LLC - **Location:** Murrieta, CA, United States - **Experience:** Starter - **Salary:** $50,003.0 - $63,336.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Issue Tracking Systems, Inventory Management Software, Microsoft Office, Azure Active Directory, Software Troubleshooting, Hardware Debugging - **Published:** July 17, 2026 - **Apply:** https://www.jofdav.com/jobs/58883828-it-hardware-technician ## About the Role * Familiar with the Windows 11 OS. * Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair. * Good organizational and records keeping skills. * Good general troubleshooting skills. * Good written and verbal communication skills. * Ability to multi-task, prioritize, and work efficiently. * Ability to provide high level customer service to team members. Preferred Education and Experience: * Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received * Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware * Preferred Certification:. CompTIA A+ in progress or certification received. ## Description We are currently hiring an IT Hardware Technician to be based in our office in Murrieta, CA. This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 11 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair., * Image, configure and ship Windows 11 laptops. * Follow company processes and checklists to complete tasks consistently an accurately. * Configure Microsoft Office 365, including Outlook, Teams, and OneDrive. * Install 3rd party software. * Update the inventory system in relationship to the equipment being processed. * Work within our I.T. ticketing system to update laptop deployment tickets assigned to you. * Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company. * As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues. * Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc. * Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment. * Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs. * Accurately document instances of hardware failure, repair, installation, and removal. * Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters. * Escalate tickets as necessary. * Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc. * Other duties as assigned. * Attendance at work during normal business hours. ## Related Videos - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 183: End of Win10, a Bus Factor of 0, "Call" Explained](https://www.wearedevelopers.com/magazine/624-dev-digest-183-end-of-win10-a-bus-factor-of-0-call-explained) - [Dev Digest 162: AI careers, MCP, AWS best practices & floppy sweaters](https://www.wearedevelopers.com/magazine/571-dev-digest-162-ai-careers-mcp-aws-best-practices-floppy-sweaters)