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# Internet/Product Specialist

- **Company:** Glendale Nissan
- **Location:** Glendale, CA, United States
- **Salary:** $37,500.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Instant Messaging Technology, Microsoft Office
- **Published:** July 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=88273cf63ccc9a4a

## About the Role

We are seeking a motivated and customer-focused professional to join our team in a role that combines digital sales support, product knowledge, and lead management. This position plays a key part in creating a positive first impression, responding to online inquiries, and helping customers move confidently through the vehicle purchasing process., * Strong communication and customer service skills.

 * Ability to build rapport and maintain a professional, friendly approach across digital and phone communication channels.
 * Comfort working with CRM tools, online lead platforms, and basic computer applications.
 * Detail-oriented mindset with strong organizational and follow-up skills.
 * Ability to learn product details quickly and explain information clearly.
 * Prior experience in automotive sales, internet sales, product presentation, or a related customer-facing role is preferred.
 * Self-motivated, dependable, and able to manage multiple priorities in a fast-paced environment.

What You'll Bring

 * A professional demeanor and commitment to delivering excellent customer experiences.
 * Confidence in communicating value, features, and next steps to potential customers.
 * Enthusiasm for learning about vehicles, technology, and the sales process.
 * A collaborative approach and willingness to support team goals.

Why Join Us

We offer an opportunity to be part of a customer-focused team where your communication skills, product knowledge, and follow-up make a meaningful impact. This role is ideal for someone who enjoys helping people, thrives in a dynamic environment, and wants to contribute to the success of a modern sales operation.

## Description

* Respond promptly and professionally to internet leads, email inquiries, phone calls, and online chat requests.
 * Engage with prospective customers to understand their needs and provide accurate vehicle, pricing, and availability information.
 * Support the sales process by setting appointments, following up consistently, and maintaining strong customer communication.
 * Present product features, technology, trim levels, and available options in a clear and helpful manner.
 * Maintain detailed records of customer interactions and lead activity in the CRM system.
 * Work closely with sales, finance, and management teams to ensure a smooth customer experience.
 * Assist in creating and improving online listing content, photos, and vehicle descriptions when needed.
 * Stay informed on current promotions, inventory updates, and market trends.


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