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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Services Senior Engineer - **Company:** ELEVATOR CONTROLS CORPORATION - **Location:** Sacramento, CA, United States - **Experience:** Expert - **Salary:** $140,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft PowerPoint - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=664f3485e86d8d1c ## About the Role We are searching for a candidate with: * Bachelor's degree in Engineering or a related technical field. * 5-8 years of experience in controls engineering and an electro-mechanical manufacturing environment. * 5-8 years of experience within the elevator industry, including engineering, manufacturing, and/or quality-related roles. * Prior supervisory and/or leadership experience in a technical support environment. * Comprehensive knowledge of elevator systems, components, operating environments, and applicable industry regulations and standards. * Strong customer-facing skills with the ability to provide technical support both remotely and onsite. * Excellent verbal, written, presentation, and public-speaking skills. * Strong problem-solving, troubleshooting, analytical, and customer service skills. * Ability to collaborate effectively with Technical Support, Engineering, Manufacturing, Product Development, and Leadership teams. * Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint. * Willingness and ability to travel to customer locations as needed, including on short notice. ## Description If you are a forward-thinker interested in solving complex technical challenges and providing industry-leading customer support, keep reading! We are searching for a results-oriented Technical Services Senior Engineer to join our Elevator Controls team at Vantage Elevation. This role serves as a technical leader, trusted advisor, and subject matter expert supporting customers, field personnel, engineering teams, and manufacturing operations., A typical day may include: * Serving as the highest level of technical escalation for customer and field support issues. * Responding to and resolving complex customer support concerns while providing hands-on assistance to customers and Technical Support Technicians. * Developing, maintaining, and delivering technical training programs for employees and customers. * Creating and maintaining training materials, technical documentation, product manuals, and technical bulletins. * Acting as the primary technical resource for production floor questions and serving as a liaison between Manufacturing and Research & Development teams. * Providing subject matter expertise and technical consultation to Product Development, Production Engineering, Manufacturing Teams, and other Vantage business units. * Supporting escalated internal technical issues across the organization. * Conducting technical presentations for customers, consultants, and industry organizations. * Representing the company at industry conferences, trade shows, and professional events such as NAEC Convention, NAEC Spring Educational Conference, ECNY, and MESA. * Traveling to customer sites to provide technical field support and expertise. * Participating in special projects and additional technical support initiatives as assigned by management. ## Related Videos - [Hiring Technical Leaders: Promote from Within or Go External?](https://www.wearedevelopers.com/videos/100167-hiring-technical-leaders-promote-from-within-or-go-external) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [You’re a great coder? 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