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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lab Computing Analyst (Windows 11 & Lab IT Support) - **Company:** Tailored Management - **Location:** Albany, NY, United States - **Salary:** $62,400.0 - $70,096.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, JIRA, Cyber Security, System Configuration, Data Integrity, Desktop Computing, Monitoring of Systems, System Center Configuration Manager, Package Management Systems, Radio-Frequency Identification, Software Deployment, Peripherals, Computer Equipment, Information Technology, File System Security, Tenable Nessus, Servicenow - **Published:** July 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e5bb21f924d29818 ## About the Role * Strong hands-on experience with Windows 11 (LTS, Pro, and Enterprise) installation, configuration, and troubleshooting. * Experience supporting laboratory instruments and laboratory software. * Expertise in hardware installation, configuration, and troubleshooting. * Experience with Microsoft SCCM for software deployment and package management. * Working knowledge of ServiceNow and JIRA. * Experience performing IT asset inventories using barcode or RFID scanning tools. * Strong analytical, troubleshooting, and organizational skills. * Ability to work independently in laboratory and research environments while collaborating with cross-functional teams. * Excellent communication and documentation skills. #TMCA ## Description We are seeking a Lab Computing Analyst to support Windows 11 upgrade initiatives and IT asset management projects within a laboratory environment. This role requires hands-on experience with Windows operating systems, laboratory hardware and software, troubleshooting, and asset inventory management. The ideal candidate will be comfortable working independently with researchers, vendors, and cross-functional IT teams to ensure successful project execution., Windows 11 Upgrade Project * Perform Windows 11 (LTS, Pro, and Enterprise) upgrades, configuration, deployment, and troubleshooting before, during, and after implementation. * Build and configure Windows 11 systems manually without relying solely on automated imaging solutions. * Support laboratory instruments and associated software during operating system upgrades. * Install, configure, and troubleshoot computer hardware, peripherals, and third-party devices, including cameras, printers, scanners, and expansion cards. * Replicate hardware and software configurations following system upgrades. * Utilize SCCM to deploy packages, perform software installations, and assist with issue investigation. * Work independently with researchers, laboratory personnel, and third-party vendors to coordinate and complete upgrade activities. * Create, update, and maintain support tickets and documentation using ServiceNow and JIRA. Asset Management Project * Conduct room-by-room hardware inventories using modern scanning tools. * Utilize inventory scanners or RFID-based technology to track IT assets. * Maintain accurate asset records and reconcile discrepancies across internal asset management systems. * Generate inventory status reports and follow up on exceptions with IT and Facilities teams. * Ensure hardware inventory records remain accurate and up to date. Additional Responsibilities * Install, configure, and troubleshoot server and workstation hardware, software, and operating systems. * Monitor system performance and maintain secure computing environments. * Support data integrity, access control, and file system security. * Communicate technical issues and solutions effectively to both technical and non-technical stakeholders. * Recommend hardware, software, and process improvements to enhance operational efficiency. * Participate in IT infrastructure and technology implementation projects as needed. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [Dev Digest 138 - Are you secure about this?](https://www.wearedevelopers.com/magazine/486-dev-digest-138-are-you-secure-about-this)