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# IT System Administrator I (interim contract)

- **Company:** ASL Aviation Holdings DAC
- **Location:** Grâce-Hollogne, Belgium
- **Experience:** Starter
- **Contract:** Contract
- **Skills:** Microsoft Windows, Linux, Issue Tracking Systems, Microsoft Office, Networking Basics, Chatbots, Information Technology
- **Published:** July 18, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=81a4698cc2529eb6

## About the Role

* Graduated from a Computer Science Degree or equivalent experience.
 * Ability to solve technical problems in a structured and organised way.
 * Focused on providing reliable and sustainable solutions.
 * Windows and Linux operating system knowledge.
 * Basic networking skills.
 * Mastery of Microsoft Office Suite.
 * Fluent in French and English both spoken and written.
 * Ability to positively communicate with final users.
 * Resistant to stress.
 * Customer oriented.
 * Able to work independently.

## Description

* Support the final users and help them with the identification of the source of the issue, provide necessary advice and support to resolve the issues.
 * Maintain the IT infrastructure and systems' level of efficiency to offer the best performance, respecting all standard procedures.
 * Maintain helpdesk tools (chatbot, EFB console, …).
 * Deal with administrative request to keep the asset register up to date.
 * Coordinate reporting, follow up and closure activities in the ticketing system.

Communication

 * Communicate in a timely and clear manner with the users.
 * Ensure an effective reporting to colleagues and hierarchy.
 * Share with the Department improvements found.
 * Ensure the reporting of all administrative processes to keep up to date the asset register.

Internal compliance

 * To comply with all relevant divisional and local company related policies, procedures and legal requirements.

Customer Experience

 * At anytime and anywhere, to perform the activities and display the behaviors that are designed to deliver a distinctive Customer Experience.

Corporate Responsibility / Health & Safety

 * To comply with local, national legislation, Health & Safety and Environment regulations in order to maintain a safe working environment for self and all the depot employees.
 * To comply with the company's corporate social responsibility, health, safety and environmental standards and responsibilities as identified within ASL management systems.
 * To participate in the corporate initiatives.
 * To respect the H&S procedures & instructions.
 * To act & work safely.
 * To maintain a clean office with due regard to Health & Safety matters like ergonomy.
 * To make use of the PPE (personal protective equipment) provided by the company.
 * To report possible risks to the hierarchy.


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