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# Senior IT Technical Support Analyst - fixed term contract

- **Company:** North Hertfordshire District Council
- **Location:** Letchworth Garden City, UK (Remote available)
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Cyber Security, Information Technology
- **Published:** July 18, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=45d1e95ae54df499

## About the Role

You will have extensive knowledge & experience supporting a corporate ICT infrastructure. A high level knowledge and practical experience with networks, security solutions, software and storage. You must have the ability to troubleshoot and diagnose problems quickly. You will need good customer service skills, be able to work as part of a close team, with an attention to detail and able to prioritise a complex workload in a busy environment.

Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.

## Description

An exciting opportunity for you to work within the Councils ICT Department providing 3rd line support to the council's ICT user base and elected members. You will be key in supporting the Senior Technical / Development & Cyber Security Officer & ICT Technical Operations Manager delivering technical assistance to all customers across the councils ICT Infrastructure along with supporting ICT project delivery on new and exciting challenges.


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